Job Details

Job Description

Job Description: Zambia Jobs is seeking a dedicated and customer-focused Account Manager to manage client relationships and ensure that all client needs are met. The ideal candidate will be able to build long-lasting client relationships while managing projects and campaigns effectively.

Key Responsibilities:

• Manage client accounts, ensuring satisfaction and timely delivery of services.
• Develop and maintain strong client relationships, understanding their needs and goals.
• Coordinate with internal teams to ensure successful project execution.
• Provide regular updates and reports to clients on progress and results.
• Identify opportunities for upselling and expanding client relationships.

Requirements:

• Strong interpersonal and communication skills.
• Ability to manage multiple client accounts and projects simultaneously.
• Problem-solving skills to address client concerns.

Education:

• Bachelor’s degree in Business Administration, Marketing, or related field.

Skills:

• Strong project management and organizational skills.
• Excellent client-facing and relationship-building skills.
• Ability to analyze data and provide actionable insights.

Experience:

• At least 2 years of experience in account management, client services, or a related field.