Job Description
DUTIES AND RESPOSIBILITIES
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Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts.
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Identify customer needs.
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Provide information on new products and services.
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Direct customers to mobile money principal representatives as needed.
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Organize an efficient daily collection schedule with clients in the portfolio.
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Collect clients’ deposits, and transfer the money collected directly into clients’ accounts via the mobile money technical application on the phone.
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Ensure all cash transactions are done according to company procedures
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Expedite the resolutions of customer’s problems and complaints to maximize customer’s satisfactions
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Ensuring that the company procedures and laid down rues are followed
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Ensuring that monthly reports are submitted on the 5th of every month
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Ensuring that the working place is clean at all times
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Any other duty assigned by the supervisor.
MINIMUM REQUIREMENTS
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Must have a full Grade 12 Certificate
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Must have any tertiary qualifications in any field
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Have good problem-solving skills
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Be computer literate
All applications should be addressed to the Assistant Director Human Resource and Sent to [email protected] and for those who would like to submit their applications physically, kindly do so at any of our outlets by 27th May 2025.