Job Details

Job Description

We at MTN Zambia are a purpose and value-led organization.

At MTN Zambia we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

Job Title: Analyst Data Privacy
Under the supervision of the Senior Manager- Compliance, below are the Key Job Responsibilities;

• Facilitate identification, assessment, and mitigation of data privacy risks and vulnerabilities;
• Monitor the effectiveness of privacy controls and escalate issues as needed;
• Ensure ongoing compliance with data privacy policies and procedures through monitoring and reporting;
• Track and report on data privacy compliance metrics;
• Support the preparation of reports for local leadership and the Group Privacy Office;
• Facilitate data privacy training and awareness initiatives across MTN Zambia;
• Maintain records of training completion and feedback;
• Act as a liaison with Departmental Data Privacy Champions and enabling functions (e.g., Legal, Risk, InfoSec);
• Support the Data Protection Officer (DPO) in engagements with regulators and external stakeholders;
• Conduct privacy impact assessments (PIAs) and data protection impact assessments (DPIAs).
• Assist in the localisation and maintenance of data privacy policies, procedures, and collateral;
• Regularly review and update data privacy policies and procedures to ensure they remain effective and compliant;
• Support the investigation and documentation of data privacy incidents and breaches.
• Assist in root cause analysis and follow-up actions;
• Maintain records of data processing activities, privacy incidents, and other relevant information;
• Staying informed about changes in data privacy laws, regulations, and industry best practices;
• Work with IT and other teams to implement technical and procedural solutions in bridging legal, technical, and operational aspects of data protection;
• Any other responsibilities or tasks as maybe assigned by management.

Candidate Requirements

• Bachelor’s degree in Law, IT, Cybersecurity, or related field;
• Professional qualification  or certification in  data privacy,  Risk, Audit or Compliance is advantageous;
• Grade 12 Certificate. (5 O’ Level credits, including compulsorily English Language and Mathematics);
• A minimum of 3 years’ experience of legal and regulatory/auditing/risk management/Compliance in a medium to large organization;
• Experience in working across diverse cultures and geographies (advantageous);
• Knowledge and understanding of risk and control methodologies.To apply: Send your cover letter and CV to [email protected] with the subject line “Application for Analyst Data Privacy.”

Candidates are mandated to answer the below on their cover page to the hiring Manager.

Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words).

• Lead with Care
• Can-do with Integrity
• Collaborate with Agility
• Serve with Respect
• Act with Inclusion

Hand delivered applications will not be accepted. The closing date for accepting applications is 5 September 2025.

Note: that only shortlisted candidates will be contacted.