Assistant Coordinator Integrated Support at Zanaco

Job Description

Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Operations Division under the Premises and Facilities Department at Head Office.

Description

JOB PURPOSE

To provide any office assistance and function as Help-desk liaison in the department and operation of the Registry (mail room). The personnel shall often be the person others come to with questions or issues requiring administrative assistance in the organization/department. Problem solving, or critical thinking skills, are important for.

JOB RESPONSIBILITIES

Help-desk
Receiving and distributing internal mail
Maintaining the stationery and inventory register
To respond to all facilities and maintenance queries logged in.
To ensure all requests are channelled to the relevant staff and resolved in line with internal SLAs
Prepare payment instructions for contractors, landlords and service providers
Filling of all contractual documents and lease agreements
Contract and lease management
Monitor renewal and expiry dates for all contracts and lease.
Reconciliations of accounts for vendors, Network operators, and fuel supply
Ordering and Stock control- stationery and check books
Provide secretarial duties for premises and facilities’ or meetings
Any other responsibilities or tasks as maybe assigned by management

Requirements

QUALIFICATIONS/EXPERIENCE

Education: Degree in any Business-related field & Grade 12 certificate

Relevant education in accounting field, office management, or a closely related field of study or Professional: Applicable to function
Minimum Experience: 1-3 years’ experience in a similar role required.
3-5 years of related experience in administrative services, Premises & Facilities’ matters, and higher education preferred.

COMPETENCIES

Knowledge of Planning, administrative procedures and practices.
Knowledge of internal and external customer service principles and practices.
Knowledge and application of organizational and time management principles.
Knowledge of helpdesk coordination, Scheduling and response to Inquiries.
Skill in Coordinating office activities, promoting departmental programs and services.
Interpersonal skills and effective communication (In presentation, written and oral)
Ability to apply effective and accurate data entry and typing skills.
Organizing and management of records, and use of Spreadsheets