Key Responsibilities:
• Assess creditworthiness of new and existing customers through financial analysis.
• Set and enforce credit limits in line with company policies.
• Monitor accounts receivable aging reports and follow up on overdue payments.
• Contact customers via phone, email, or letters to secure timely payments.
• Resolve billing disputes and discrepancies in collaboration with sales and customer service teams.
• Prepare regular reports on debt collection status and credit risk exposure.
• Recommend legal action or third-party collection for delinquent accounts when necessary.
• Maintain accurate records of customer interactions and payment agreements.
• Work closely with the finance team to reconcile accounts and support month-end closing.
• Continuously review and improve credit control procedures.
Qualifications and Skills:
• Chartered Accountant / Bachelor’s Degree in Accounting, Finance, or a related field / qualification.
• Member of Zambia Institute of Chartered Accountants (ZICA)
• Proven experience in credit control or a similar role.
• Strong analytical and problem-solving skills.
• Proficiency in accounting software and Microsoft Excel.
• Excellent communication and organizational skills.
• High level of integrity and attention to detail.