Job Details

Job Description

Overview:

We are looking for a trustworthy and customer-oriented Cashier to operate at our booth in Nkana East, Kitwe. The Cashier will be responsible for handling sales transactions, maintaining accurate records, and ensuring excellent service to all customers. This position requires attention to detail, integrity, and good interpersonal skills.

Key Responsibilities:

• Welcome customers and assist them in making withdraws/deposits.
• Process payments accurately using FNB Cash plus, Zanaco express, Indo fast serve, Zoona,  MNO’s (e.g., Airtel, MTN, Zamtel Money), or POS machines.
• Provide correct change and issue receipts for all transactions.
• Record daily sales and reconcile cash at the end of day.
• Maintain a clean and organized booth space.
• Stock booth with products and report any shortages or damages.
• Ensure product prices are clearly displayed and correct.
• Resolve customer queries and escalate issues to the supervisor if needed.
• Adhere to company policies and procedures, especially those related to cash handling and customer service.

Qualifications and Skills:

• Grade 12 School Certificate (minimum requirement).
• Experience, atleast 6 months – 1 year of experience in cashiering, sales, or retail is an added advantage.
• Basic math and cash-handling skills.
• Familiarity with POS systems and mobile money platforms.
• Basic record-keeping and reporting skills.

Key Competencies:

• Trustworthiness and high integrity.
• Attention to detail and accuracy.
• Good verbal communication and interpersonal skills.
• Ability to work under pressure and handle a busy booth.
• Time management and reliability.
• Customer-first attitude and problem-solving approach.

Working Conditions:

• May be required to work outdoors or in temporary booth setups at markets or events.
• Must be flexible to work weekends or irregular hours.
• Physical demands may include long periods of standing.