Branch Managers at Indo Zambia Bank Limited

Job Description

INDO ZAMBIA BANK

Indo Zambia Bank Limited, a Commercial Bank which has been operating in Zambia since 1984 and has a branch network of 40 branches across the country, the Bank has exciting career opportunities for individuals seeking to grow in the banking and financial services sector.

CORPORATE SERVICES AND ADMINISTRATION DEPARTMENT

BRANCH MANAGERS

Job Purpose

This role oversees branch operations.

Key Responsibilities:

Under the supervision of the Head – Operations the following are among the Job Key Responsibilities:

The Branch Manager will have full accountability over the distribution strategy for their branch. Key in achieving this
will be ensuring that set targets are achieved and all distribution assets for which incumbent is responsible for, are operating at optimum capacity. This is a senior role in the Bank and candidates will need to demonstrate a track
record of having worked in similarly high positions of leadership with the requisite experience.
Ensure all Bank of Zambia guidelines and KYC policies are complied with by all staff under your charge.
Ensure all internal controls are complied with in line with bank guidelines and rules.
Market Bank products and services and ensure that customers receive the best customer service.
To ensure the Branch meets set targets and branch profitability as per the Business Strategy execution handbook.
Ensuring the delivery of an appropriate revenue mix of Products in the segment portfolio.
Prepare and attain Annual budgets for the Branch and ensure compliance with the set targets.
Preparation of Branch performance reports.
Audit of various transaction journals, returns, general ledgers.
Ensure a robust Risk & Control environment through establishing strong security and controls and maintaining
close engagement with Internal Audit and Risk Management departments. This includes identifying key risks, issues and inter-dependencies to ensure mitigates are in place.
Execution of principal accountabilities in accordance with Bank procedures, policies and manuals and any other
responsibilities or tasks as may be assigned by Management.

Qualification and Experience

Grade 12 Credit or above mandatory in Mathematics and English and any other three subjects.
Degree in Banking, Business Administration and related field of study
At least eight (8) years’ banking or related experience, with 5 years at senior managerial level
Strong knowledge of Retail Banking, products practices and operational risk framework
Experience in Branch Management
Stakeholder management
Required Skills and Attributes
Excellent communication skills – both written and verbal
People Management skills
Customer Service Orientation
Persuading and selling.
Analytical thinking.
Customer Relationship acumen
Presentation and facilitation skills

APPLICATION PROCESS

Applications should be submitted electronically, with the position being applied for clearly indicated in the subject line, via this link
https://shorturl.at/kirqY .

Please include scanned copies of your Curriculum Vitae, Certifications, and any other supporting documents.

Kindly note that physical applications will NOT be accepted.

For more information on job postings, visit www.izb.co.zm .

Closing date for all applications is 18th October 2024 .