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Business Support Assistant

World Food Programme | Lusaka

World Food Programme

Innovating the future of tech solutions in Zambia.

Job Description

About the job

DEADLINE FOR APPLICATIONS

20 September 2024-23:59-GMT+02:00 Central Africa Time (Lusaka)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

About Wfp

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube , LinkedIn , Instagram , Facebook , Twitter .

WHY JOIN WFP?

  • WFP is a 2020 Nobel Peace Prize Laureate.
  • WFP offers a highly inclusive, diverse, and multicultural working environment.
  • WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
  • A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
  • We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

BACKGROUND

WFP Zambia Country Office is seeking a candidate who will be responsible for completion of a range of communications processes and activities requiring some interpretation of standard guidelines/practices including to perform general administrative and some specialized communications processes that support the creation of communications content and the delivery of communications services aimed at maintaining and enhancing WFP’s visibility and reputation and supporting fundraising activities.

Key Responsibilities

  • Provide coordination, administrative and specialised services, to support staff in the development, preparation and execution of communications campaigns for target audiences.
  • Provide branding and design support to the WFP Zambia communications unit in line with its communications and branding strategies.
  • Writing feature stories for WFP Zambia website and other digital platforms
  • Develop content through GIFs, photo videos, quote cards and infographics for social media and WFP corporate platforms.
  • Monitoring and analysis of WFP Zambia social media channels
  • Under clear guidance, prepare content for traditional and social media platforms and networks, and printed materials, to enhance coverage and support of WFP’s activities, ensuring consistency with corporate messages and standards.
  • Manage and maintain records and databases, such as journalist and media outlet contact lists, to ensure the information is accurate, organised and readily available for others to access.
  • Upload content to and manage the Multimedia Hub database
  • Respond to a variety of queries and requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries.
  • Support in translating and transcribing raw interviews with WFP beneficiaries

DELIVERABLES

  • Regular content designed and produced for programmes and social media posts as required for WFP corporate channel and other CO Functional Units.
  • Photographs and raw video footage uploaded to the Multimedia hub following field missions

Desired Experiences For Entry Into The Role

  • Has demonstrated an ability to perform routine communication techniques and activities in line with WFPs operating standards through day-to-day work
  • Interest in media, current news, and regional politics
  • Photography, videography, and design skills
  • Able to use Adobe Suite applications, Wochit and Canva
  • Accurate, creative open-minded team player with strong initiative and willingness to learn

Education

STANDARD MINIMUM ACADEMIC QUALIFICATIONS:

Completion of an undergraduate degree in Digital Media, Communications, Marketing and Branding, Journalism, Public Relations, or other relevant field with additional years of related work experience and/or training/courses.

Language

Fluency (level C) in both oral and written English.

TERMS AND CONDITIONS

Only applicable to Zambian nationals

DUE DATE

20th September 2024

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is dedicated to fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds, celebrating diversity and ensuring a respectful environment for all. We aim for an accessible and fair recruitment journey. Should you need any reasonable accommodations or have accessibility concerns, please reach out to us confidentially at [email protected]. Our DEI team is here to ensure your full participation in our recruitment process.

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

  • We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
  • Once your profile is completed, please apply, and submit your application.
  • Please make sure you upload your professional CV in the English language
  • Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
  • Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
  • Please contact us at [email protected] in case you face any challenges with submitting your application
  • Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Desired Skills and Experience

Videography; Branding; Media Platforms; Travel Planning; Media Relations; Photography; Media Outreach; Brand Strategy; Public Relations (PR); Technologically Savvy; Digital Media; Social Media; Teamwork; Communication; Press Relations; Digital Platforms

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