Job Details

Job Description

Job Purpose

To oversee the daily operations of the camp, ensuring efficient and high-quality service delivery in accommodation, catering, and housekeeping, while maintaining the safety and well-being of all personnel in a mining environment.

Key Responsibilities:

• Management of camp operation to the agreed budget and adherence to all company policies and procedures as they relate to Finance, HR, Admin, Operations, Quality and HSE.
• To achieve and maintain at all times contract compliance
• To maintain excellent client relationships
• To ensure that all end of the month returns are sent on time and that any delays for operational reasons are communicated in a timely manner.
• To meet with client representative on site on regular basis.
• To ensure that all client policies and procedures are implemented and adhered to and where possible ensure that Newrest’s own standard exceed the client expectations
• To monitor purchases and logistics and ensure that all supply and logistic issues are communicated to the purchasing department
• To ensure that all personnel perform to the highest possible levels, that their welfare and security are taken as a priority.
• Identifying training programmes to ensure staff reach the required standards
• To identify key areas within the operation that can be improved thus enhancing customer satisfaction
• To be involved in new company initiatives with other members of the team
• Cooperate with internal and external auditors.
• Make recommendations for continual improvement and support improvement initiatives the company undertakes.
• Any other tasks assigned by Supervisor.
• Degree in Hospitality, Administration, and related areas
• 2–3-year experience in Camp Management for similar mining projects
• Nationality: Zambian or Foreigner
• Experience in catering companies is mandatory, remote sites is a plus
• Hight pressure resistance
• Sense of organization, method and respect of local constraints
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Proficiency in budgeting and financial management.
• Strong problem-solving and decision-making skills.