Camp Supervisor

Recruitment Matters Africa (Pvt) Ltd • Hospitality & Catering Jobs • Mumbwa • 5 months ago

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About the job

Location: Mumbwa, Zambia

Our client is seeking a Camp Supervisor to join their team.The Camp Supervisor is fully responsible for the requirements of this position.This position is accountable to the Head of Tourism.

Responsibilities

Management and training of the lodge staff in line with the clients standards.
Ensure ultimate guest relations in the lodge and that the “at home” personal attention levels are maintained.
Maintain the highest standards of housekeeping and maintenance and ensure that style and design is not eroded.
Effective financial management through the administration of orders and effective stock control.
Effective communication and maintenance of lodge relations.
Managing stock, breakages.
Manage staff in terms of discipline and service.
Hosting guests.
Check ins and outs.
Manage day to day operations.
Overseeing meal service.

Key Skills

A hardworking, co-operative manner.
High standards of service excellence and a passion for the industry.
Attention to detail.
Exceptional English.
Good computer literacy.
Excellent management ability and communication skills.
Assertiveness, patience, and good organizational and communication skills
A developmental approach to staff
Forward thinking takes initiative.

Qualifications

A minimum of 4 year’s work experience ideally 2 years as a trainee and in a well recognized fivestar hotel or world class lodge, as an assistant manager.
Exceptional Food and Beverage knowledge.
High standards of service excellence and a passion for the industry.
Exceptional English.
Good computer literacy.
Excellent management ability and communication skills.
A clear understanding of basic labour law and disciplinary procedures.
Understanding of housekeeping and maintenance procedures.
An awareness of developments within the food and lodge industries.
Hotel school qualification.
Experience of Stock controls and management of month-to-month stock take.
Driver’s licence essential.