Job Details

Job Description

CARGO MANAGER VACANCY

Start Date : 1st October,2025.

Role Purpose : Proflight Zambia seeks to recruit a Cargo Manager. An Airline Cargo Manager oversees and directs all activities related to the handling, transportation, and delivery of air cargo. This includes managing operations, ensuring compliance with regulations, developing strategies to maximize revenue, and maintaining strong relationships with stakeholders.

1. CORE RESPONSIBILITIES:

• Operational Management : Overseeing daily cargo operations both domestic and international, including import/export processing and special cargo handling (dangerous goods, live animals, etc.)
• Compliance & Safety : Ensuring adherence to all relevant regulations, including IATA, customs, and security requirements
• Budget Management : Managing the cargo budget, monitoring spending, and identifying cost-saving opportunities
• Relationship Management : Building and maintaining strong relationships with customers, cargo handlers and other stakeholders
• Performance Management : Monitoring key performance indicators (KPIs), identifying areas for improvement, and implementing corrective actions
• Strategic Planning : Developing and implementing strategies to maximize revenue, market share, and operational efficiency

• Cargo Handling : Ensuring proper handling, storage, and loading of cargo, including special handling requirements
• Customer Service : Addressing customer inquiries, resolving complaints, and providing solutions to logistical challenges
• Documentation : Ensuring accurate and timely completion of all necessary shipping and customs documentation
• Team Leadership : Leading and developing the cargo team, fostering a positive and efficient work environment

3. KEY SKILLS AND COMPETENCIES:

• Leadership and Management : Ability to manage and motivate a team
• Communication : Excellent written and verbal communication skills
• Problem-Solving : Ability to identify and resolve operational issues
• Analytical Skills : Ability to analyze data, identify trends, and make informed decisions
• Knowledge of Regulations : Understanding of relevant international and local regulations
• Negotiation Skills : Ability to negotiate with airlines and other stakeholders
• Computer skills : Proficient in Microsoft suite (Word, Excel, Outlook)
• Safety and security awareness
• Have Emergency Response plan awareness
• Ability to under pressure in a fast past work environment

4. MINIMUM QUALIFICATIONS:

• Full grade twelve certificate or equivalent
• Advanced Diploma in Transport and Logistics or any related field [Degree will be added advantage]
• Must be familiar with IATA and Civil Aviation regulations and Cargo handling requirements
• Valid Dangerous good training
• Minimum 3 years experience in a similar role
• Previous Cargo handling experience in an airline will be added advantage

• Opportunity for career development in a growing airline
• Dynamic and supportive work environment
• Competitive Remuneration

6. TO APPLY : If you meet the above requirements, we would like to hear from you! Submit your resume, cover letter, ZAQA verified Professional and Academic qualification with three traceable references to: [email protected] with “ Cargo Manager ” as the subject of the email.

NOTE: The closing date for applications is 11th September 2025 at 17:00 hours. Please note that only short-listed candidates for the interviews will be contacted.