Job Details

Job Description

Client Support Executive intern(Office-based, Rhodespark, Lusaka)

Role Overview

We are looking for a detail-oriented Client Support Executive intern to serve as the first point of contact for our clients. You will manage inquiries, maintain accurate documentation, and provide vital administrative assistance. You’ll be part of a friendly, flexible office team based in Rhodespark.

Key Responsibilities

Respond promptly and professionally to client inquiries (phone, email, in-person).
Maintain and update client records and documentation with precision.
Support internal teams by preparing reports, correspondence, and meeting materials.
Utilise CRM tools to log interactions and follow up on client requests.
Help streamline administrative processes for improved support efficiency.

Essential Requirements

Enrolled in a Marketing, HR, or Business Administration diploma/degree.
Minimum 1 year of customer support experience.
Competent in MS Office (Word, Excel, Outlook) and CRM systems.
Excellent written and verbal communication.
Strong organisational skills and an eye for detail.

Work Arrangement & Benefits

Location: Rhodespark office, Lusaka
Hours: Office‑based with flexibility to adjust schedule

You’ll join a supportive team, gain hands-on experience, and enhance your career in client support.

How to Apply

Ready to take your next career step? Please email your CV to [email protected]. Applications close upon filling the position, so apply early to avoid disappointment!