Job Details

Job Description

Responsibilities:

Examining the list of solid debtors.
Notifying customers that their accounts are past due by phone.
Offering proposals for payments and advising clients on various payment options.
Deciding on suitable payment plans.
Keeping track of client payments.
Preparing bank and state credit department client financial statements.
Sending clients final notification alerts when payments are not being received.
Filing a lawsuit when clients don’t make their payments.
Answering questions from clients.
Making contact with attorneys and insurance companies to make payments

Requirements

Diploma in accounting, business management, or a similar field.
Previous experience working as a Collections Officer.
Excellent negotiating skills.
Good written and verbal communication skills.
Familiarity with state debt collection laws.
Knowledge of payment plans and accounting procedures.
Knowledge of office and accounting software.
Patience and resilience.