Job Details

Job Description

AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company.

Thanks to its expertise developed over more than a century and to more than 23,000 employees in 49 countries, AGL provides its African and global customers with global, tailor-made and innovative logistics solutions, with the ambition of contributing to the transformation of Africa in a sustainable way.

AGL is also present in Haiti and Timor.

Are you looking for a rewarding experience in an international environment? Do you want to make an impact in a company that puts Africa at the heart of its project?

Join AGL, the leading multimodal logistics operator on the African continent!

MISSIONS

Set national sales priorities aligned to regional sales strategy and build a team of Sales

Experts to grow footprint and recognition and each Budget Gross Margin objectives.

1- Sales target and marketing strategy definition:

Define and own Country Gross Margin target (i.e. Commercial Budget) in connection with the regional objectives and in line with the Country Managing Director expectations

Define the overall Sales & Marketing strategy of the entity with the aim to achieve the targets in all the strategic clusters: Key Accounts, Field Sales priorities, Verticals, Corridors…

Define the communication strategy and action plan with the objective to create brand awareness and visibility.

Knowledge of mining sector from the Copper Belt region (Zambia / DRC) is a plus.

2- Sales management

Elaborate commercial plans of action and schedule of work

Define and allocate portfolio

Organize Sales Team with the use of CRM tool

Set up sales staff objectives

Review sales objectives through weekly and monthly meetings

Participate and supervise hiring of sales candidates

3- Customer sales support

Customer sales support team organization

Customer satisfaction evaluation (survey, customer complaints)

Customer relationship building with key clients

4- Team management

Set up sales incentive scheme (commission) in line with financial objectives (Budget) and qualitative objectives (SL, Data quality within CRM…)

Performance assessment

Team building

5- System control and compliance

Supervise good use of CRM application and implement any Best Practices to ensure full Data Quality compliance

ISO compliance with sales activities

Ensure the efficient communication channel in sales team

6- Reporting

Participate in management meetings

Implement monthly business Flash Report

Budget report

PROFILE

Matric (tertiary qualification preferred)

Excellent communication skills

At least 5 years in the clearing and forwarding industry, 2 of which at management level

Sales experience (Proven industry related sales track record)