Computer Management Assistant at US Embassy

Job Description

About

Announcement Number:: LUSAKA-2023-053 RA
Hiring Agency:: Embassy Lusaka
Position Title:: Computer Management Assistant (All Interested Applicants/All Sources)
Open Period:: 04/24/2024 – 05/15/2024 Format MM/DD/YYYY
Vacancy Time Zone:: GMT+2
Series/Grade:: LE – 1805 8
Salary:: ZMW ZK275,160.7 /Per Year
Work Schedule:: Full-time –
Promotion Potential:: LE-8

Duty Location(s):: 1 Vacancy in

Lusaka, ZA
Telework Eligible:: No
For More Info:: HR Section
000-000-0000
[email protected]

Overview

Hiring Path:

• Open to the public

Who May Apply/Clarification From the Agency:

For USEFM – FP is 06. Actual FP salary determined by Washington D.C.
Only one Open-to category should remain:

• All Interested Applicants / All Sources

Security Clearance Required:

Public Trust – Background Investigation

Appointment Type

Permanent

Appointment Type Details:

Indefinite subject to successful completion of probationary period

Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:

The work schedule for this position is:

- Full Time (40hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time (06 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:

Relocation Expenses Reimbursed:

Travel Required:

Not Required

Duties

The Computer Management Assistant (CMA) shares responsibility for the management, administration, operation, and maintenance of post’s Sensitive But Unclassified (SBU) Local Area Network (LAN), Dedicated Internet Network (DIN), fiber optic tail circuits, telephone systems, mobile communication devices, portable communications devices, Audio Visual (AV) systems, radio systems, all other Automated Digital Processing (ADP) input/output devices, and all systems’ associated hardware and software.

Qualifications and Evaluations

Requirements:

EXPERIENCE: Three years of progressively responsible network administration experience in a Microsoft Windows 2000, 2003, or 2008 Server environment is required.

JOB KNOWLEDGE: Must have detailed knowledge of Local Area Network (LAN) and Wide Area Network (WAN) architecture, Internet Protocol (IP) routing strategies, electronics theory, and computer processing theory. Must be cognizant of mission objectives, inter-office relationships and management practices, must have indepth knowledge of the computer standards of the Department of State regarding security and permissible software and hardware allowed on the network.

Education Requirements:

A Bachelor’s degree in Computer Science, Computer Technology, Information Science, Computer Engineering or Electrical Engineering is required.

Evaluations:

LANGUAGE: Fluent Reading/Writing/Speaking English

SKILLS AND ABILITIES: Must be able to independently, systematically, and swiftly troubleshoot complex technical problems in a high-stress environment. Must possess exceptional customer service skills. Must be able to succinctly describe and explain complex technical issues to both lay and technical audiences. A valid class B driver’s license is required.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Benefits:

Agency Benefits:

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Lusaka, Zambia may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights **

* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link .

How to Apply

How to Apply:

All candidates must be able to obtain and hold a Public Trust Background clearance.

To apply for this position click the “Submit Application” button. For more information on how to apply visit the Mission internet site.

Required Documents:

To qualify based on education, you MUST submit the requested degree and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.

All Applicants:
• Residency and/or Work Permit
• Degree (not transcript)
• Degree with transcript
• Language Scores (if available)
• Driver’s License
• Certificate or License

Eligible Family Member Applicants:
• Copy of Sponsor’s Orders/Assignment Notification (or equivalent)
• Passport copy
• DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
• SF-50 (if applicable)

Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.

For further information – the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Thank you for your application and your interest in working at the U.S. Mission in Lusaka, Zambia.