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Job Summary:
Zambezi Tours is looking for an attentive Concierge to assist guests with their needs and enhance their experience at our establishment. The ideal candidate will have excellent customer service skills and local knowledge.
Key Responsibilities:
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Provide information and assistance to guests regarding hotel services and local attractions.
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Make reservations for dining, transportation, and entertainment.
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Handle guest requests and complaints in a professional manner.
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Maintain a comprehensive knowledge of the local area and events.
Qualifications:
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Previous experience in a concierge or customer service role.
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Strong communication and interpersonal skills.
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Knowledge of the local area and attractions.
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Ability to work flexible hours, including weekends and holidays.
