Contact Center Officer Sales
AB Bank Zambia | Lusaka
AB Bank Zambia
Innovating the future of tech solutions in Zambia.
Job Description
Job Requirements – Contact Center Officer – Sales
Job Requirements – Contact Center Officer – Sales
Required Skills
•Experience with sales; Loans, account products and managing customer queries
•No active DA
•Proficiency in Microsoft Office, particularly Excel and SharePoint
•Diploma in a Business-Related Field
Tasks & Responsibilities
•Client facing and query handling
•Managing inbound and outbound calls
•Sell and promote Bank products and services
•Document all client interaction information according to standard operating procedures
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