Job Details

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Contact Centre Social Media Executive

Greenlight Planet Zambia | Lusaka

Greenlight Planet Zambia

Innovating the future of tech solutions in Zambia.

Job Description

About the role:

The Contact Centre Social Media Executive at Sun King will play an essential role in shaping customer experiences and building strong, lasting relationships with our online community. This position is pivotal for Sun King’s mission to empower underserved communities through solar energy with our customers’ needs and expectations. By offering willing help across digital platforms, you will help ensure that customers be valued, heard, and helped, whether they’re seeking assistance, exploring Sun King products, or giving feedback. Your work will enhance brand reputation, build repo, and drive sales conversions while upholding Sun King’s values to exceptional customer care

What you would be expected to do:

Customer Credits Checks and Sales Order Approvals:

Receipt Confirmation:

Customer Master Data Management:

Ledger Maintenance and Reconciliation:

Customer Communication and Training:

Reporting and MIS:

Month-End Closing Support:

You might be a strong candidate if you:

What we offer (in addition to compensation and statutory benefits):

To apply, click on the link here .

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