Job Details

Job Description

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

The Country Director is responsible for delivering results for women and their families, driving programmatic excellence and implementing best practice at scale. They provide high quality services where they are needed the most, and their work directly contributes to preventing unnecessary deaths and making a sustainable impact on the lives of thousands of people every year.

The Country Director is a key leadership position responsible for the overall strategy, management (programmatic, financial, and administrative), and development of our national family planning and sexual and reproductive health (SRH) programmes. They lead skilled, professional country teams to deliver life-saving services through clinical centres, mobile outreach teams, social franchising and social marketing. In addition, they are responsible for preparing and executing annual budgets, marketing plans and work plans; developing new business opportunities; overseeing financial, administrative and logistical resources; ensuring adherence to MSI minimum standards; and assuring quality operations in line with annual and long-term strategic goals and objectives. The Country Director manages for results, valuing and rewarding high performance, accountability, speed and efficiency and innovation, while keeping the client at the heart of everything we do.

The Country Director is MSI’s senior representative in the country of assignment. They work closely with governments, donors and other key stakeholders to overcome barriers that prevent women and men from accessing safe, affordable, reliable family planning and other sexual and reproductive health services.

About You

For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.

This means that we will only accept applications from candidates who are unequivocally pro-choice.

Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.

We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.

We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.

To perform this role, you’ll need the following skills and experience:

• International work experience – will have successfully worked in a senior management role in a different country (preferably developing countries) and will have had experience of growing the business
• Proven general management experience in operationally demanding and challenging environments (to include staff recruitment, training and supervision of teams)
• Proven experience of change management, including identifying required change, leading the change programme and ensuring change is embedded and sustained
• Designed and delivered strategic and annual business plans
• Experience of income generation through donor funding and/or commercial activities and in delivering proven results by making informed decisions with the use of management information
• Financial management experience, including internal controls and accountability: Ideally the individual will have managed a P&L; however, they will have definitely had experience managing and improving the bottom line
• Demonstrable experience of generating, tracking and analysing management information and client data to inform management decision-making
• Previous experience identifying and sharing best practice and encouraging innovation within dispersed teams
• Proven experience of building lasting relationships with key external stakeholders, e.g. government or donor stakeholders in order to deliver tangible results for the organisation (for example, previous fundraising success).
• Experience of business development including developing and writing compelling tender proposals
• Board Management experience
• Experience of building a brand into a brand of choice (including experience in FMCG or other private sector experience)

Formal education/qualification

• Educated to degree level
• Relevant post-graduate qualification e.g. MBA, MSc, MA (desirable)
• Project Management (Prince 2 desirable)

Please click here to view the job framework

Location: Zambia (successful candidate must have the right to work in Zambia).

Full-time: 40 hours per week.

Contract type: 3-year fixed term contract.

Salary : Competitive Salary + Bonus + Benefits

Salary band: BG 11

Closing date: 11th September 2025 (midnight BST ). Interviews may take place before this date for exceptional candidates. Female application is encouraged.