Job Details

Job Description

• Provide exceptional support, handling inquiries, complaints, and requests professionally.
• Address and resolve customer issues promptly to maintain satisfaction.
• Stay informed about offerings to effectively assist and guide customers.
• Interact with customers via phone, email, or in person, ensuring clear and friendly communication.
• Keep accurate documentation of customer interactions and transactions.
• Welcome guests and clients warmly upon arrival.
• Answer calls, transfer to appropriate departments, and take messages.
• Assist with office tasks like data entry, filing, and correspondence.
• Keep the front desk area organized and presentable at all times.
• Liaise between various departments to ensure smooth office operations.
• Invoicing