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Job Summary:
Magest Brands is seeking a friendly and efficient Customer Service Representative to assist customers with inquiries and support. The ideal candidate will have a strong customer-focused attitude.
Key Responsibilities:
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Respond to customer inquiries via phone, email, and in-person.
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Provide product information and resolve issues.
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Maintain accurate customer records and follow up on inquiries.
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Collaborate with other departments to ensure customer satisfaction.
Qualifications:
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High school diploma; additional education in customer service or related field is a plus.
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1-2 years of experience in customer service.
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Excellent communication and problem-solving skills.
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Ability to work in a fast-paced environment.
