Customer Service Support Agent
Precision Recruitment | Lusaka
Precision Recruitment
Innovating the future of tech solutions in Zambia.
Job Description
We are recruiting!
Our client inn Lusaka, Zambia is looking to hire Customer Service Support Agent to join their team for the job vacancy within the betting industry.
To apply or for more information follow the link below;
Key Responsibilities:
- Respond to customer inquiries via various channels in a timely manner.
- Provide accurate information on products, services, and promotions.
- Resolve customer issues, escalating complex cases as needed.
- Maintain records of customer interactions and transactions.
- Identify and suggest process improvements.
Requirements:
- High school diploma: further education in customer service is a plus.
- Experience in customer service, preferably in gaming or betting.
- Strong communication and problem-solving skills.
- Proficiency in computer systems and software.
Don't miss out on this opportunity!