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Data Analyst Merchant Eco System

Airtel Zambia | Lusaka

Airtel Zambia

Innovating the future of tech solutions in Zambia.

Job Description

Data Analyst – Merchant Eco System

DEPARTMENT : Airtel Money

VACANCY : Data Analyst – Merchant Eco System

LEVEL : Senior Officer

LOCATION : Lusaka, HQ

JOB PURPOSE

To collect, analyze, and interpret Airtel Money Merchant Eco System data to generate meaningful insights related to organizational performance. Develop and produce regular Management Information (MI) reports for stakeholders at different levels of the organization.

CORE RESPONSIBILITIES ARE:

  • • Collect and communicate merchant performance information for Airtel Money commercial team.
  • • Conducts analysis, investigations and evaluations of sales promotions conducted by Key accounts sales teams.
  • • Conduct revenue, profitability and trends analysis so as to generate trend analysis on Airtel Money. Merchant eco system such as, Customer Growth, Revenue Growth and Churn.
  • • Conduct Marketplace and customer surveys to ensure market analysis, market segmentation research and even market data for sales visual aids.
  • • To manage Teams assigned and ensure team productivity is achieved.
  • • Prepare and update information for timely and correct reporting.

REQUIREMENTS

Educational Qualifications & Functional / Technical Skills

  • • Relevant Business or IT related University Degree
  • • Competency in SQL Data Mining
  • • Competent in Excel Data Manipulation and Financial reporting
  • • Understanding of Statistics

Relevant Experience:

  • • Minimum 3 years MI Reporting experience
  • • Market Research tools/Methodologies
  • • Statistical knowledge and understanding
  • • Consumer Behaviour
  • • Excellent and effective communications skills, both orally and in writing
  • • Excellent presentation skills
  • • Good knowledge of all products within a product family
  • • Good level of knowledge of market trends.
  • • Basic knowledge and use of technical principles, theories and concepts.

COMPETENCIES REQUIRED FOR THE POST

  • • Strong stakeholder engagement.
  • • Innovation.
  • • Ability to network and collaborate with others.
  • • Strong interpersonal skills.
  • • Setting up new approaches to enhance team spirit.
  • • Excellent verbal ability skills.
  • • Strong analytical skills.
  • • Ability to work under pressure.
  • • Customer focused.
  • • Attention to detail.
  • • Self-starter.
  • • Empowering full work responsibility to achieve business target.

HOW TO APPLY:

Suitable candidates are requested to apply by sending through their CV’s to [email protected]. .

CLOSING DATE

The closing date for receiving applications is Monday, 17th June 2024.

Airtel is an Equal Opportunity Employer and is non-discriminatory on the basis of race, gender, disability, ethnic grouping.

Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.

Don't miss out on this opportunity!