Job Details

Job Description

We’re seeking a results-driven Debt Collector to join our team in Lusaka. As a Debt Collector, you will be responsible for recovering outstanding debts from clients and customers on behalf of our clients. If you have excellent communication skills, a strong work ethic, and a proven track record in debt collection, we’d love to hear from you!

Key Responsibilities:

– Contact debtors via phone, email, and in-person visits to negotiate payment arrangements
– Identify and prioritize high-risk debtors for swift action
– Develop and implement effective debt recovery strategies
– Maintain accurate records of debt collection activities and update databases
– Collaborate with internal teams to resolve disputes and facilitate payments
– Meet or exceed monthly debt recovery targets

Requirements:

– Minimum 2 years of experience in debt collection or a related field
– Strong communication and negotiation skills
– Ability to work in a fast-paced environment and meet targets
– Proficiency in MS Office and debt collection software
– Strong analytical and problem-solving skills
– Knowledge of Zambian laws and regulations related to debt collection is a plus
– Degree or Diploma in Business Administration, Finance, Accounting, Commerce, or a related field

What We Offer:

– Competitive salary and benefits package
– Opportunities for career growth and professional development
– Dynamic and supportive work environment

How to Apply:

If you’re a motivated and results-driven individual with a passion for debt collection, please submit your application, including your resume and cover letter, to [email protected]

Deadline for Applications: June 23rd, 2025