Job Description
Job Description:
-
Meet with clients to discuss their décor and event/wedding vision and preferences
-
Coordinate and oversee event/wedding day activities, including setup, vendor arrivals, ceremony, reception, and teardown
-
Ensure that all vendors are aware of their responsibilities and timelines
-
Communicate with the wedding/event party and family members to ensure they are informed and comfortable with the plans
-
Handle any unexpected issues or emergencies that may arise during the planning process or on the wedding day
-
Ensure that event day runs smoothly and according to the client’s vision
-
Provide excellent customer service and ensure client satisfaction throughout the entire décor setup, event planning, and event execution process
-
Proactively call existing and potential customers and upsell Event Packages offered.
-
Accurately record details of Customer Inbound and Outbound calls.
-
Assist with creating Content Videos for our social media [Facebook, Instagram, Tiktok, and YouTube] posting and advertising
-
Other Duties as assigned by the Venue Manager
Requirements:
-
Grade Twelve (12) Certificate or its equivalent.
-
College courses or Certificate in Functions & Events Management, Or Events Decor
-
1 – 2 years working in hospitality and events management industry.
-
Work experience as a Décor Specialist/Wedding Coordinator or similar role
-
Ability to independently think through, manage and solve problems.
-
Willingness to work long hours, evenings and on weekends and holidays.
-
Ability to manage multiple tasks and priorities and work under pressure
-
Excellent communication and interpersonal skills
-
Knowledge of wedding traditions and customs
-
Proficient in Microsoft Office, Google Docs and event management software
Preferred:
-
Candidates living around Waterfalls, Silverest or Chelstone/Avondale area.
-
Candidates with a Valid driver’s License
Email all applications with CV (not more than 2 pages) to: [email protected]