Job Details

Job Description

National Pension Scheme Authority (NAPSA) wishes to recruit three directors to be based at its Head Office in Lusaka.

The successful applicants will be expected to have demonstrable competencies relevant to the job and will be offered a competitive remuneration package.

1.0 DIRECTOR CONTRIBUTIONS & BENEFITS

1.1 Main Purpose of the Job

The Director Contributions and Benefits coordinates the development and implementation of strategies, policies and procedures for collection of member contribution and payment of benefits to members. The Director is overall responsible for the day-to-day management and coordination of the operations of the directorate and is also responsible for developing and maintaining healthy relationships with key stakeholders.

1.2 Key Responsibilities:

a) Coordinate the development and implementation of the overall directorate strategy to deliver the overall NAPSA objectives.
b) Develop the annual work plans for the directorate.
c) Prepare annual budget for the directorate and ensure sufficient financial and human resources to deliver the directorate’s plans and strategies.
d) Develop policies and procedures for the directorate and coordinate
their implementation to meet set service delivery and quality standards and to comply with all the relevant laws and regulations.

e) Monitor the compliance of the directorate with the relevant laws and regulations, policies, procedures and standards and implement actions to close any identified gaps.
f) Develop and implement compliance improvement plans to ensure all employers meet their obligations in line with the law and to increase the number of citizens covered under the Scheme.
g) Embed risk management practices in the Directorate.
h) Coordinate operations of the directorate’s office network across the country.
i) Ensure continuous operability of IT systems used in the management of contribution and benefit.
j) Develop and implement a customer service strategy to deliver a high- quality service to members/customers.
k) Prepare monthly reports on the directorate’s performance.
l) Develop and implement a human capital development plan for the Directorate to ensure the availability of competencies critical for the delivery of the strategies for the Directorate.

Key Competencies Required Include:

• Strategy formulation and implementation
• Compliance and risk management
• Appreciation of The National Pension Scheme (NPS) Act No. 40 Of 1996, and other relevant laws and statutory instruments
• Pension Administration
• Contributions and Benefits Management
• Actuarial Liability Management
• Statistics
• Customer service

Relevant Qualifications

• Five (5) “O” Levels with credit and above including Mathematics and English
• Bachelor’s Degree in Business Administration, Finance/Accounting, ACCA, CIMA or equivalent
• Master’s Degree in a Business-related field

Personal and Professional Experience:

• Not less than ten (10) years of experience in pension, insurance  or fiscal management at a senior management level, in an organisation of similar size.

Application Procedure

Interested candidates who meet the above stipulated qualifications should send their application letters, Curriculum vitae, three traceable referees and photocopies of relevant certificates electronically to: [email protected] before or on 20th September 2024.

Masautso E. Nyathando
Managing Partner
Beatmas Human Resource Consultants Ltd