Job Details

Job Description

PATENTS AND COMPANIES REGISTRATION AGENCY
EMPLOYMENT OPPORTUNITY
The Patents and Companies Registration Agency (PACRA) is a statutory body
under the Ministry of Commerce, Trade and Industry (MCTI), established under
the Patents and Companies Registration Agency Act No. 4 of 2020. The principal
mandate of the Agency is to provide business and intellectual property
registration services. Additionally, the Agency is responsible for the management
of the collateral registry for movable property as well as accreditation of
insolvency practitioners.
The Agency is inviting applications from suitably qualified, dynamic, selfmotivated, pro-active and experienced person to fill the position of:

DIRECTOR HUMAN RESOURCE AND ADMINISTRATION (1)

1.0 JOB PURPOSE:
To provide strategic leadership and direction to the human resource and
administration functions to effectively contribute to the achievement of the
Agency’s mandate.

2.0 GRADE AND REPORTING LINE
Salary Grade P2 and reporting to the Registrar and Chief Executive Officer.

3.0 KEY RESPONSIBILITIES

KEY RESULT AREA PRINCIPAL ACCOUNTABILITIES (MAIN DUTIES)
Strategic Management Provides input in the development of the
overall Agency business strategy, and
coordinate the development and execution of
the Agency human resource and
administration strategies that are drawn from
the overall Strategic Plan
Employee Resourcing Manages the workforce in such a manner that
the best talent is attracted, selected and
retained.
Talent Management Effectively manages the human resource pool
in order to enhance staff morale and optimise
utilisation of the resource leading to enhanced
employee satisfaction level and retention.
Manpower
planning/forecasting
• Conduct effective human resource
planning.
• Conduct effective human resource
planning and forecasting on the demand
and supply for staff requirements in terms
of numbers, skills and competences
•

Learning & Development
• Develop and implement appropriate
training, coaching and mentoring
programs.
• Identifies the training needs of staff in the
department and facilitates appropriate
capacity building programmes.
• Liaises with line managers on training
needs for other departments.

Employee and Labour Relations
• Creates a conducive working environment
that supports high performance to facilitate
achievement of the Agency operational
objectives.
• Coordinates industrial and labour relations
activities.
• Coordinates collective bargaining process
for unionised employees’ salaries and
conditions of service.
• Administer the Disciplinary and Grievance
Procedures Code.

Performance Management and Appraisal
• Develop and implement a performance
management and appraisal system in order
to build a performance culture linked to
reward and recognition that supports the
achievement of the Agency overall goals
and objectives drawn from the Strategic
Plan.
• Sets targets, agrees, monitors and reviews
performance and appraisal of subordinates
to meet performance objectives.
• Coordinates performance and appraisal
activities in other Departments in liaison
with line managers.

Human Resource and Administration Policies
Develop and implement regular revisions to
Human Resource and Administration policies
and procedures to enhance compliance with
employment laws and best industry practice.
Risk Management • Identify the HR Risks
• Develop and implement risk
management strategy

Budget and Annual Work Plan
Coordinates timely preparation of
departmental budgets and annual work plans
in order to facilitate acquisition of resources
aligned to annual activities.
Change Management • Develop and coordinate the
implementation of change management
strategies necessitated by initiatives
implemented in the Agency in line with the
corporate objectives and strategies, to
ensure minimal resistance to the initiatives
by employees for successful
implementation.
• Promote existence of appropriate
organisational culture.
Organisation Design
and Development
Coordinates the development of the Agency’s
organisation structures and implementation
of systems that support the Agency operating
environment for enhanced operational
performance.

Staff promotion and succession planning
• Identifies and recommends staff
promotions based on performance records
and best fit for higher level positions.
• Identifies and develops, in liaison with line
managers, potential talent for future roles
within the organisation.
Records and Database
Management
• Formulates and administers systems for
record management and general office
management
• Maintenance of human resource and
administration records and database for
ease retrieval and reference
Professional Advice • Provides professional advice to the Agency
on human resources and administration
matters
• Provides interpretation of Employment and
labour laws, regulatory compliance and
administration of the provisions.
•
Administrative support
services
• Provision of administrative and operational
support to the Agency.
• Provision of support services to ensure
efficiency and effectiveness in the delivery
of the service that supports smooth
operations.
• Management of insurance portfolio by
ensuring that all insurance covers are up
to date.
• Monitors the provision of transport to
enhance operations and outreach
programmes.
• Supervises the maintenance of interior and
exterior of office buildings.
• Superintends the provision of security at
the Agency premises.

Capacity Building

1. Identify training needs and trends in the
profession relevant to the long term
effectiveness of the department
2. To lead, Coach and mentor staff

4.0 QUALIFICATIONS & EXPERIENCE
• Full Grade 12 Certificate or equivalent with at least 5 credits
including English and Mathematics.
• Bachelor’s degree in Human Resource/Public
Administration/Industrial Psychology
• Master’s Degree in a relevant field will be an added advantage.
• Minimum of five (5) years relevant work experience at senior
management in a similar Institution.
• Full Member of the Zambia Institute of Human Resource Management
(MZIHRM) or Fellow of the Zambia Institute of Human Resource
Management (FZIHRM) with a valid practicing licence.

How to Apply
Applicants who meet the respective stated qualifications and experience should
submit in One PDF Document their applications with detailed curriculum vitae
and certified copies of their academic and professional qualifications including
details of three (3) traceable referees and their contact numbers not later than
17:00hrs on 26th January 2024 to the email address [email protected] clearly
stating in the subject line “Application for Director Human Resource &
Administration to:
The Registrar and Chief Executive Officer
Patents and Companies Registration Agency
8471 PACRA House, Haile Selassie, Longacres
P.O. Box 32020
LUSAKA
PLEASE NOTE THAT ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED