Job Details

Job Description

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Job Summary

This is a generic role to be carried out within the COO function under Commercial Operations and the role holder may be required to work flexibly across a variety of different activities.

To ensure accurate and timely reporting of daily and monthly Money Remittance Reports to the Central Bank to fulfil Balance of Payments Regulatory Reporting requirements as well as timely resolution of matters and investigations relating to Electronic Balance of Payments process.

• Managing the Electronic Balance of Payments (eBOP) reporting process for Cross border payments (incoming and Outgoing).
• Managing the queries, issues and investigations related to Electronic Balance of Payments Process
• Handling any other tasks as may be assigned by the line Manager.

Job Description

Accountability:  Delivering Operational Services: – (80%)

Outputs:

• Undertake required reporting and servicing activity in accordance with set procedures.
• Achieve operational rigour excellence in all aspects of activities, processes and procedures undertaken.
• Achieve individual operational performance targets and support the achievement of team targets.
• Action any matters received in accordance with procedures.
• Compile relevant SWIFT data and aggregate the information from time to time in line with electronic Balance of Payments Reporting requirements and standards.
• Ensure Familiarisation with Central Bank BOP codes – Purpose codes, Sector codes, Money remittance/receipt codes, etc.
• Ensure familiarization with BOP reporting procedures and standards.
• Ensure all remittances and receipts in scope for BOP reporting are captured and reported accordingly.
• Ensure correct BOP codes are utilized for money remittance/receipt reports.
• Investigate remittances/receipts with missing or incomplete purposes of payments and update as required.
• Ensure Returns are submitted in a timely manner (daily) and Unique Consignment References (UCRs) for Exports proceeds are obtained from customers through the RMs/Retail.
• Respond to queries from all stakeholders relating to eBOP.
• Guide branches and Relationship managers on matters relating to electronic balance of payments reporting requirements.
• Contact Relationship managers on transaction details that are missing or incomplete to obtain clarity.
• Ensure queries are resolved within SLAs.
• Ensure eBOP reports are stored/saved on the Payments Share drive for review and reference purposes.

Accountability: People Activities – Team work (20%)

Outputs:

• Work closely with the team leader and other team members as one team to deliver required performance.
• Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
• Provide cover for other team members (when time allows) as required plus any other duties that may be provided by line manager from time to time.
• Support and adopt the implementation of change initiatives.

· Participate in Team events to support local developments that raise the profile of Absa in the community.

• Perform any other duties that may be provided by line manager from time to time.
• Attend Morning hurdle or any meetings to review the team’s performance.
• Participate in Team events and Community activities organised by the team.
• Pursue self-development to build skills, increase personal effectiveness, acknowledging strengths and areas for development.
• Agree performance development objectives with the team leader.
• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Absa Operational Risk Framework and internal Absa Policies and Standards.

Work closely with team members as one team to deliver excellent performance and actively participate in team events and morning hurdles.

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)