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Job Description
The Engineer Data Centre Infrastructure Administrator
will maintain, monitor, secure and support the network and systems infrastructure of the Data Center. The officer – will be in-charge of systems provisioning for clients and ensuring effective resource utilization. He will also maintain, monitor, support and secure storage and cloud services.
Storage Provisioning
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Provision Storage for Data Centre Clients.
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Support Data Centre clients on Storage requirements and backup services
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Server Decommissions: ensure that all server storage is cleaned up and reclaimed after a server has been decommissioned or migrated.
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Re-label SAN ports to show that they are no longer used postmigration.
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Maintain backups for all systems and client repositories
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Implement cloud technologies and monitor their performance
Cloud Services Provisioning
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Virtual machines provisioning
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Implement Software and patch updates
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Support decommissioning efforts
Network Management
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Implement security for all network nodes
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Monitor the operations of network links
Customer Services
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Handle support calls and advise clients in customer friendly manner.
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Report on all matters affecting service quality
Inventory Management
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Maintain an up-to-date schedule of the equipment in the datacenter
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Maintain data on Client Equipment and all required attributes.
System Health Checks
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Perform basic daily and weekly system health checks to ascertain system uptime;
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Ensure compliance to privacy and security standards at all times
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Monitor the operations of servers, storage and other client nodes in order to ensure a high service uptime as per SLA metrics.
Incident Management System
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Update the incident management system with appropriate information whenever any incident occurs.
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Resolve any relevant incidents.
Reporting
Minimum Qualifications
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Bachelor’s Degree in Information Technology, Computer Science or related Field
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Member of ICTAZ – Mandatory
Key Competencies and Skills
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Good knowledge of Virtualization
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Good knowledge of Storage Administration
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Has extensive technical knowledge in data Centre operations
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Applies broader knowledge of standards to work assignments
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Enhances his/her technical knowledge through continuous learning
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Identifies problems/issues.
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Strength in network inspections and cable management
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Solves non-routine problems by independently applying judgment to established analysis and standard approaches.
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Integrates/evaluates multiple factors to develop creative practical solutions.
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People Skills
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Project Management
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Communication skills
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Ability to follow and strictly adhere to procedures
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Analytical thinking
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Wide knowledge of risks and threats;
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Ability to prioritize risks and threats to network systems;
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Ready to consult widely and efficiently and work as a team with other IT specialists;
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Ability to quickly respond to any user query;
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Quick learner, eager to leverage new technologies in a dynamic team environment;
Years of Experience Required
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Minimum of three (3) years of informationtechnology experience with a focus on networks and Storage administration
