Engineer Data Centre Infrastructure Administrator at Infratel

Job Description

The Engineer Data Centre Infrastructure Administrator

will maintain, monitor, secure and support the network and systems infrastructure of the Data Center. The officer – will be in-charge of systems provisioning for clients and ensuring effective resource utilization. He will also maintain, monitor, support and secure storage and cloud services.

Key Responsibilities

Storage Provisioning

Provision Storage for Data Centre Clients.
Support Data Centre clients on Storage requirements and backup services
Server Decommissions: ensure that all server storage is cleaned up and reclaimed after a server has been decommissioned or migrated.
Re-label SAN ports to show that they are no longer used postmigration.
Maintain backups for all systems and client repositories
Implement cloud technologies and monitor their performance

Cloud Services Provisioning

Virtual machines provisioning
Implement Software and patch updates
Support decommissioning efforts

Network Management

Implement security for all network nodes
Monitor the operations of network links

Customer Services

Handle support calls and advise clients in customer friendly manner.
Report on all matters affecting service quality

Inventory Management

Maintain an up-to-date schedule of the equipment in the datacenter
Maintain data on Client Equipment and all required attributes.

System Health Checks

Perform basic daily and weekly system health checks to ascertain system uptime;
Ensure compliance to privacy and security standards at all times
Monitor the operations of servers, storage and other client nodes in order to ensure a high service uptime as per SLA metrics.

Incident Management System

Update the incident management system with appropriate information whenever any incident occurs.
Resolve any relevant incidents.

Reporting

Minimum Qualifications

Bachelor’s Degree in Information Technology, Computer Science or related Field
Member of ICTAZ – Mandatory

Key Competencies and Skills

Good knowledge of Virtualization
Good knowledge of Storage Administration
Has extensive technical knowledge in data Centre operations
Applies broader knowledge of standards to work assignments
Enhances his/her technical knowledge through continuous learning
Identifies problems/issues.
Strength in network inspections and cable management
Solves non-routine problems by independently applying judgment to established analysis and standard approaches.
Integrates/evaluates multiple factors to develop creative practical solutions.
People Skills
Project Management
Communication skills
Ability to follow and strictly adhere to procedures
Analytical thinking
Wide knowledge of risks and threats;
Ability to prioritize risks and threats to network systems;
Ready to consult widely and efficiently and work as a team with other IT specialists;
Ability to quickly respond to any user query;
Quick learner, eager to leverage new technologies in a dynamic team environment;

Years of Experience Required

Minimum of three (3) years of informationtechnology experience with a focus on networks and Storage administration