Engineer Data Centre

Job Description

INF 5 – Engineer Data Centre (1)

Employment Type: Permanent & Pensionable

Location: Lusaka Province

Closing Date: October 20, 2024

Job Description

The Engineer Data Centre Infrastructure Administrator will maintain, monitor, secure and support the Cloud computing systems infrastructure of the Data Center. The officer will be in charge of systems provisioning for clients and ensuring effective resource utilization. He will also maintain, monitor, support and secure storage and cloud services.

Key Responsibilities

Cloud Services Provisioning

Services provisioning on Cloud platforms provisioning
Run software updates and patches on cloud platforms
Implement cloud technologies and monitor their performance

Storage Provisioning

Provision Storage for Data Centre Clients.
Support Data Centre clients on Storage requirements and backup services
Server Decommissions: ensure that all server storage is cleaned up and reclaimed after a server has been decommissioned or migrated.
Re-label SAN ports to show that they are no longer used postmigration.
Maintain backups for all systems and client repositories
Implement cloud technologies and monitor their performance

Network Management

Implement security for all network nodes
Monitor the operations of network links

Customer Services

Handle support calls and advise clients in customer friendly manner.
Report on all matters affecting service quality

Inventory Management

Maintain an up-to-date schedule of the equipment in the datacenter
Maintain data on Client Equipment and all required attributes

System Health Checks

Perform basic daily and weekly system health checks to ascertain system uptime.
Ensure compliance to privacy and security standards at all times
Monitor the operations of servers, storage and other client nodes in order to ensure a high service uptime as per SLA metrics.

Incident Management System

Update the incident management system with appropriate information whenever any incident occurs.
Resolve any relevant incidents

Reporting

Provide periodical reports for all operations

Minimum Qualifications

Bachelor’s Degree in InformationTechnology, Computer Science or related Field
Member of ICTAZ

Key Competencies and Skills

Good knowledge of Cloud Computing
Good knowledge of Storage Administration
Has extensive technical knowledge in data center operations
Applies broader knowledge of standards to work assignments
Enhances his/her technical knowledge through continuous learning
Identifies problems/issues.
Strength in network inspections and cable management
Solves non-routine problems by independently applying judgment to established analysis and standard approaches.
Integrates/evaluates multiple factors to develop creative practical solutions.
People Skills
Project Management
Communication skills

Years of Experience Required

Minimum of three (3) years of informationtechnology experience with a focus on networks and Storage administration

Job Details