Job Details

Job Description

At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.

Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.

Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.

Job description:

Purpose of the role

The ERP Specialist (PRONTO) will be part of the global finance team focusing on PRONTO ERP, supporting users and business needs, as well as strategic project changes within ERP environments, optimization, implementation and training. This option may extend to cover other sites in the group supported by the team as needed.

Job & Candidate Requirements

• Primarily to focus on Operations, which include performing process review and improvement towards standardisation and escalation from the helpdesk functions for the team’s offset hours, focusing on Pronto.
• Training users in Pronto and other software tools used and where required.
• Drive forward process improvements at the sites in regard to all areas of operations by process definition and improvement, and if needed scope application improvement.
• Project administration and documentation, including the development of guided work instructions and process flows for users and the business
• Ensure that key stakeholders are informed on progress providing regular updates, including Key Performance Indicators (KPIs) assuring measurement of the progress to objectives.
• Enhance and prepare scheduled training and training programs to benefit users, business and mentoring team members.
• Ability to support the product tools and enhance reporting needs by expanding and supporting reporting tools in use.
• Utilisation of technology to improve processes and systems.
• Vendor engagement on software faults and testing as required.
• Secondary, as part of the Group ERP Team, there may be required for Remote assistance helpdesk at other sites and/or travel to sites for assigned tasks.
• Ad hoc work on other Group Projects as needed.
• Perform other duties as required.
• Follow internal and best practice controls to uphold Audit practices.
• Uphold security with access reviews and best practice to group’s needs.

Experience, Knowledge and Qualifications required:

• Extensive experience with accounting packages, including the use of reporting tools to extract and understand financial data.
• Possession of the relevant tertiary qualification and/or relevant experience.
• Ability to prioritize and control workload arising from a broad user base.
• Ability to work constructively in a team environment.
• Strong customer focus and commitment to the provision of quality services.
• Ability to coach/mentor staff.

Well-developed skills in:

• Report writing (Cognos and PBi preferred)
• Leadership and management
• Problem solving and analytical skills
• Communication, negotiating and interpersonal skills
• Presentation skills
• Project management Computer literacy skills – Microsoft Office (Excel, Word, MS Projects, Visio)/Windows environment.

Personal Characteristics:

• Team player
• Excellent communicator (speak proper English)