Job Details

Position Summary

IPA is seeking a highly motivated and qualified individual with outstanding data collection, people management, and communication skills as a Field Officer (or enumerator) to support a project titled A Second Chance at Financial Inclusion. The Field Officer will be responsible for collecting data by conducting phone interviews with respondents. He/she has direct contact with participants and has a significant bearing on the quality of data collected and ultimately on the quality of data output. Below is a list of some of the general duties and responsibilities of the Field Officer, to be carried out as needed according to the determination of the Field Manager.

Responsibilities

1. Explaining project objectives and obtaining informed consent from all respondents before data collection.

2. Effectively communicate the research to all participants in an easy-to-understand language.

3. Conduct a minimum of 12 full phone interviews per day with respondents across the country.

4. Submit a daily log reporting the number of full interviews conducted with exact unique IDs of those interviews.

5. Include the unique IDs of attempted phone numbers indicating whether they are

reschedules/ongoing, re-assignments, or refusals in the log.

6. Report any complication during data collection to the Field Manager instantly.

7. Keep all data collecting instruments safe and secure.

8. Carry out any other duties assigned by the Field Manager.

Qualifications

Required

• Must be able to work under pressure and meet deadlines while maintaining a positive attitude and interacting well with respondents.

• Proficiency in written and oral communication in the local languages in the four provinces mentioned above.

• Previous experience with SurveyCTO is preferred.

• Ability to work independently and to carry out assignments to completion within parameters of instructions given prescribed routines, and standard accepted practices.

• Previous experience in conducting phone surveys or Focus Group Discussions.

• Excellent interpersonal skills: Ability to respectfully engage people in public.

• Attention to detail and strong note-taking skills.

• Must have basic knowledge of how to use Microsoft office tools, especially Word and Excel.

• Must be based in Lusaka.

• Speaks any of the following languages in addition to English: Nyanja, Bemba, Tonga, Lozi, Luvale, Kaonde, or Lunda.

• He/she must be physically fit.

Preferred

• Possesses exemplary Emotional Intelligence.

• Extremely proactive and works to meet deadlines.

• Extremely confident and can learn and adapt very quickly.

• Should be organized and be aware of all the moving pieces all the time.

Reports to

Field Manager

Location

Lusaka, Zambia

About IPA

Innovations for Poverty Action (IPA) is a research and policy nonprofit that discovers and promotes effective solutions to global poverty problems. IPA brings together researchers and decision-makers to design, rigorously evaluate, and refine these solutions and their applications, ensuring that the evidence created is used to improve the lives of the world’s poor. In recent decades, trillions of dollars have been spent on programs designed to reduce global poverty, but clear evidence of which programs succeed is rare, and when evidence does exist, decision-makers often do not know about it. IPA exists to bring together leading researchers and these decision-makers to ensure that the evidence we create leads to a tangible impact on the world. Since its founding in 2002, IPA has worked with over 600 leading academics to conduct over 900 evaluations in 52 countries. This research has informed hundreds of successful programs that now impact millions of individuals worldwide.

IPA’s Commitment to Diversity, Equity, & Inclusion (DEI)

As an organization, IPA is dedicated to improving the lives of the world’s most vulnerable populations through evidence and policy. We also recognize how important it is for our staff to reflect the diversity of the places where we work and the communities we work with. As such, IPA is committed to hiring from a diverse pool of candidates, from a range of backgrounds, beliefs, experiences, and perspectives. We know that this makes our work stronger and more responsive to the challenges faced by those we work with and for and we encourage people from historically underrepresented groups to apply. Click here to learn more about IPA’s commitment to diversity, equity, and inclusion.

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Innovations for Poverty Action is an affirmative action-equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other protected class. IPA will endeavor to make a reasonable accommodation to a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at [email protected] or via phone at 1-202-386-6200. The above statements are intended to describe the general nature and level of the work to be performed by the specified position. The statements are not intended to be an exhaustive list of all possible duties, tasks, and responsibilities. Management reserves the right to amend and change responsibilities to meet organizational needs as necessary. Please note that IPA will never request any form of payment from an applicant. Applicants are encouraged to confirm the information listed above with IPA prior to releasing any extensive personal information to the organization. Please direct questions to [email protected]. Please note that only qualified applicants will be contacted by the hiring manager