Fine Dining Restaurant Supervisor at Ciela Resort & Spa

Job Description

Position Overview:
The Fine Dining Restaurant Supervisor will support the Restaurant Manager in overseeing the daily operations of our fine dining restaurant, ensuring guests receive outstanding service in an elegant and refined setting. The ideal candidate will be service-oriented, detail-focused, and experienced in high-end restaurant environments.

Key Responsibilities:

Assist in the day-to-day management of restaurant operations to ensure smooth service delivery
Lead and motivate the service team to provide an exceptional guest experience
Supervise restaurant staff and support training efforts to maintain service excellence
Oversee reservations, table arrangements, and guest seating
Address guest inquiries and resolve service concerns promptly and professionally
Ensure adherence to hygiene, safety, and fine dining service standards
Collaborate with kitchen staff to maintain a seamless flow between the front and back of house
Assist in stock control, ordering supplies, and monitoring usage
Prepare basic reports and updates for the Restaurant Manager

Qualifications:

Minimum 2–3 years of experience in a supervisory role within a fine dining or upscale restaurant
Strong leadership and team coordination skills
Excellent communication and customer service abilities
In-depth knowledge of food service protocols, fine dining etiquette, and wine pairing
Ability to multitask in a fast-paced environment
Flexibility to work evenings, weekends, and holidays as required
Formal hospitality training or certification is an added advantage
Professional appearance and demeanor

How to Apply:
Interested candidates should submit their CV and a cover letter to [email protected] by 9th May 2025 at 17:00hrs. Please include “Fine Dining Restaurant Supervisor Application” in the subject line.