Job Details

Job Description

Description:

Job Purpose
The Garage Workshop Manager will manage and lead a team of mechanics and technicians, providing guidance, training, and support to ensure efficient and effective repair and maintenance operations. Oversee the scheduling of repairs and maintenance tasks to ensure that all work is completed within set timelines and manage interactions with Clients. Oversees the daily operations of the garage, ensuring efficient and profitable service. Take charge of maintaining customer service standards, procures auto spare parts, manages stock levels, and handles the other aspects of the garage.

Summary of Key Responsibilities:

• Supervise and lead a team of mechanics, providing guidance, training, and performance feedback.
• Allocate tasks and responsibilities to mechanics based on their skill sets and workloads.
• Monitor work progress, ensuring timely and quality completion of repair and maintenance tasks.
• Coordination Repair and Maintenance  works
• Plan and prioritize repair and maintenance tasks for the workshop, including routine servicing, diagnostics, and complex
• repairs.
• Coordinate with mechanics to ensure the availability of required parts, tools, and equipment.
• Monitor repair timelines to minimize vehicle downtime and ensure efficient fleet operation.
• Plan and develop daily work schedules for subordinates
• Devise procedures of works / checklists to prevent re-occurrence of complaints
• Manage interactions with truck drivers bringing vehicles for repair, ensuring clear communication and efficient scheduling of repairs.
• Address driver/clients inquiries, provide updates on repair progress, and maintain a professional and courteous approach.
• Collaborate with drivers to understand issues and gather necessary information for effective repairs.
• Inspect completed repairs to ensure they meet quality standards and safety regulations.
• Maintain accurate records of all repairs, maintenance tasks, and parts inventory.
• Ensure compliance with safety regulations and provide training on safety protocols for all team members.
• Manage relationships with external vendors and suppliers to ensure the availability of parts and materials needed for repairs and maintenance.
• Conduct performance evaluations and provide feedback and coaching to team members for their professional growth.
• Stay updated with the latest advancements and innovations in automotive repair and maintenance techniques.

Required Skills and Personal Attributes

• Strong communication skills both written and oral
• Strong leadership and team management skills, with the ability to inspire and motivate team members to achieve high-quality results.
• Excellent problem-solving skills and the ability to make sound decisions under pressure.
• Exceptional organizational skills to manage multiple tasks and priorities effectively
• Skills in trouble shooting to make unusual diagnosis
• Strong communication skills, both written and verbal, to effectively interact with team members, fleet operators, and other departments.
• Negotiating Skills
• Good Team Management Skills

Primary Areas of Accountability: