Our client, a well-established company providing market leading Logistics and transportation solutions across the region is recruiting for a General Manager to join their team in Zambia.
Responsibilities
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Develop strategy and lead the Supply Chain Planning, Scheduling and Logistics components of the Company’s Business
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Build company organization structure, define roles, hire and track KPI performance of each division and team member.
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Understand, define, development & implementation Logistics processes with a focus on rail, road and sea routes.
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Establish policies and standard work procedures in inventory, delivery, distribution, and customer services.
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Monitor conformance of practices against company policies and standard work procedures using data analytics.
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Ensure effective management of inventory and assets in relation to business profitability.
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Manage logistics contracts; ensure quality delivery performance with cost consciousness and provide input and support within contract negotiations (Class1, Connecting Carriers, Local Switching).
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Communicate across all internal and external business partners to identify cost drivers and identify the most efficient processes and procedures across the organization and optimize cross-departmental interaction regarding logistics activities.
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Work with external vendors to establish Supply Chain solutions and partnerships including service levels agreements.
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Evaluate logistics related opportunities and design, create and implement solutions with established metrics programs to measure performance.
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Solve problems by considering courses of action within the framework of management goals and standards.
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Coordinate cross-functional teams, seeking field feedback, and tracking results.
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Direct availability and allocation of materials, supplies, and finished products.
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Work to optimize warehouse and deployment schedules, carrier equipment, mode, lane costs, and customer on time delivery.
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Work closely with sales to link forecasts to purchasing and inventory management. Identify areas for cost reductions and implement strategies for cost reduction and containment.
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Communicate with customers and company associates on a regular basis to ensure uninterrupted product supply.
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Optimize deliveries by planning efficient and cost-effective routes.
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Coordinate with remote distribution centers to identify and resolve inventory overstock issues.
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Align with Managements budget and service goals.
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Stay current on the transportation management systems abilities and shortcomings.
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Conduct meetings to ensure that team goals and projects are achieved according to established guidelines, procedures and policies.
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Daily communications on exceptions, changes to the facility transport environment, problem resolution and of equipment service needs.
Skills
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Proven ability to lead, motivate, and manage large teams across various departments.
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Strong decision-making and problem-solving skills, especially in high-pressure environments.
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Strategic thinking and the ability to align operations with business goals.
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Ability to analyze financial reports and identify areas to increase efficiency and reduce costs.
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Strong communication and interpersonal skills to build relationships with key clients, stakeholders, and partners.
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Excellent negotiation skills for securing contracts, rates, and partnerships with vendors and clients.
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Ability to work in a dynamic, fast-paced environment with a focus on adapting to market changes.
Qualifications
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A Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
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A Master’s degree (e.g., MBA) is often preferred for senior management roles.
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5–10 years of experience in logistics, supply chain management, or transportation, with a minimum of 3–5 years in a senior management role.
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Proven track record of managing large-scale logistics operations or transportation companies.
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Familiarity with Zambian transport regulations, customs laws, and import/export procedures.
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Experience in using technology and software for logistics management (e.g., ERP systems, TMS—Transportation Management Systems).
