Job Details

Job Description

DEPARTMENT : Airtel Business

VACANCY : Head – Channel & SME Sales

LEVEL : Senior Officer

LOCATION : Lusaka, HQ

JOB PURPOSE

To build and execute the Small to Medium Enterprises (SME) as well as Channel Partner model in collaboration with other business units within Airtel Zambia.

CORE RESPONSIBILITIES ARE:

• • Recruiting and managing mobile, Fibre To The X (FTTX) and data sales team (Channel and Freelancers) in the SME and (Small Office Home Office) SOHO environment.
• • Planning and executing sales activities for SOHO, SME, Gated communities, Commercial Buildings and establishments across the country
• • Coordinating all sales operations and related activities in assigned regions and guide sales teams with on the ground game
• • Acquiring SME profile clients. Originate NTB through direct sourcing
• • Designing and implementing a strategic sales plan that expands company’s customer base and ensure its strong presence
• • Input into product development and Go to Market Deployment
• • Share market and trade insights with management team to aide decision making
• • Setting individual sales targets with the sales team.
• • Developing your sales team through motivation, counseling, and product knowledge education.

REQUIREMENTS

Educational Qualifications & Functional / Technical Skills:

• • Bachelor’s in Business Administration, Economics or Information and Communication Technology
• • Extensive knowledge of telecom enterprise business products and applicable markets

Relevant Experience:

• • 6-10 years of work experience, of these, 5 years and above should be in telecom/ FMCG /sales/ marketing.
• • A minimum of 5 years in Managerial role
• • Entrepreneurial & Business acumen
• • Strong technical aptitude & IT savvy
• • Strong communication skills
• • Highly Result Oriented believes in teamwork
• • Strong analytical skills able to draw conclusions from data, management information and trends

COMPETENCIES REQUIRED FOR THE POST

• • Ability to work and deliver under pressure and squeezed timelines.
• • Good interpersonal skills
• • Demonstrated ability to work in an ambiguous and fast paced environment
• • Ability to work effectively in a team environment as well as individually
• • Ability to build strong relationships in a matrix environment to help negotiate priorities and to resolve conflicts among project stakeholders.

CLOSING DATE :

Suitable candidates requested to apply by sending through their CV’s to [email protected]. The closing date for receiving applications is Tuesday, 17th June, 2025

Airtel is an Equal Opportunity Employer and is non-discriminatory on the basis of race, gender, disability, and ethnic grouping.

Kindly note that due to the high volume of applications received, only shortlisted candidates will be contacted. Please be sure to indicate the position you are applying for in the subject heading and remember to have all your relevant qualifications certified by ZAQA.