Job Details

Job Description

We at MTN Zambia are a purpose and value-led organization.

At MTN Zambia we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

Job Title: Head Internal Audit and Forensics Services

This function is responsible for the leadership, governance, management of the Operating  Company (Opco) Internal Audit and Forensics Services function and providing independent assurance on the internal control environment of the Opco through the implementation of the MTN Group Internal audit and Fraud Risk Management Methodologies, systems, tools and best practices as prescribed by the Group Internal Audit and Forensics function. The role will be adding value to the business through recommending and monitoring remedial actions.

Under the supervision of the Chief Executive Officer, below are the Key Job Responsibilities;

• Provides effective leadership, advises and consults to the Opco on matters of internal audit & forensics;
• Leads the effective implementation of an Opco Internal Audit and Fraud Risk Management charter, policy and strategy as informed by the MTN Group Internal Audit and Forensics charter, methodology and systems;
• Establishes a well-staffed and competent Internal Audit & Forensics team to service the Opco assurance requirements in consultation with Group Internal Audit and Forensics;
• Ensurses utilisation of the Group mandated GRC tools and systems and source ancillary supplementary tools as needed as approved by the Group function;
• Leads and/or supports specific audits to investigate adherence with policies, procedures, and legal/regulatory requirements to identify and evaluate exposures and to correct defective processes;
• Evaluates the Opco’s Risk Management and Governance processes and report to the Group Chief Internal Auditor on the effectiveness of these;
• Responds and effectively manages fraud, bribery and misconduct related investigations in line with the Group Fraud Policies and ensure remedial actions and taken regarding recoveries, control remediation and employee sanctioning;
• Implements Group and Opco wide fraud prevention strategies including formalising a proactive fraud prevention plan in line with guidance provided by the Group function;
• Adheres to Group escalation and incident management principles regarding forensic and internal audit findings;
• Adheres to the system of management reporting requirements that provides timely and relevant information on all aspects of internal audit and forensics issues to Opco management and OpCo Audit and Risk Committee and the Group Internal Audit and Forensic function;
• Complete and timely report, on a quarterly basis the internal audit & forensics report and recommendations for the Group Internal Audit and Forensic function as well as the Audit and Risk Committee to assess the Opco financial controls and general state of the control environment, through adherence to Group Mandated templates and reporting criterion;
• Ensures the implementation of efficient processes for documenting all audit-related initiatives and activities in line with the guidance provided by the Group function;
• At the relevant levels, review complaints, concerns, or questions relative to internal audit and forensic issues and provide consultative leadership and support to the Opco as appropriate;
• Implements and adheres to the Group Internal Audit and Forensic Quality Assurance Program;
• Implements a learning and development program in line with Group requirements;
• Assists with regional (i.e. outside the OpCo) audit and forensic activities where required;
• Performs special audits on an ad-hoc basis as required by regulators, business line management, the Group or OpCo Audit Committees.

Candidate Requirements:

• Grade 12 certificate with 5 credits or better of which English and Mathematics are a must;
• Minimum 4-year Academic Degree with Honours (B Finance);
• Chartered Accountant preferred;
• Professional Internal Audit qualification such as CIA and ACFE preferred;
• English, French and Arabic (as advantage);
• Minimum 8-10 years of Senior Management/C-suite Experience;
• Minimum 10 years relevant experience in internal audit and forensics;
• Minimum 8 years in telecommunications industry;
• Work across diverse cultures and geographies advantageous;
• Industry recognition and Technology publication.
• All Academic Qualifications must be ZAQA certified.

Candidates are mandated to answer the below on their cover page to the hiring Manager.

Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words)

• Lead with Care
• Can-do with Integrity
• Collaborate with Agility
• Serve with Respect
• Act with Inclusion

Hand delivered applications will not be accepted. The closing date for accepting applications is 27th May 2025.

“For details on how we handle your personal data, please review our Data Privacy Notice for Job Applicants at www.mtn.zm/data-privacy-notice-job-applicants.”

Note: that only shortlisted candidates will be contacted.