Head of Banking 038 Coverage at Standard Chartered Bank

Job Description

Job Summary

Implement Commercial and Institution Banking (CIB) Strategy in the country and co-ordinate execution of the business plan, specifically,

Ensure alignment of resources managed within the country and global business plan
Co-ordinate business activities to collectively meet performance targets
For clarity, all other matters should follow the primary reporting lines

Key Responsibilities

Strategy

Actively participate in the Cluster CIB Banking & Coverage / Markets Forum to help determine business strategy which aims to maximise shareholder value, identifies and creates areas of competitive advantage and aligns to the overall strategic direction of the wider business.
Responsible for: (i) managing the implementation of country CIB client segment strategies and ensuring alignment with Group; (ii) marketing and positioning strategies as a framework within which the client segments and product groups operate; and (iii) ensuring the CIB marketing strategy supports this. Such strategies must be aligned to the overall strategic direction of CIB and the Group, as well as the Group Code of Conduct.
Collaborate with the respective country’s senior stakeholders as needed for implementing business strategies in the country.
Through assignment to direct reports and working with matrix reports, ensure that the CIB Coverage strategy is implemented and managed in the country.

Business

Oversee the delivery of CIB business performance and cost targets in the country, in line with the Group’s performance management framework and through appropriate resource allocation, development and implementation of business strategy, and resolution of material issues and risks.
Responsible for the proper management of client relationships, client service and and ensuring the fair treatment of CIB clients in the country.
Drive opportunities across business lines.
Consulted on group strategies that need to be executed in country.
Aggregate information, share status, and give updates.
Promote ways of working and collaboration within the country (including cross-pollination of ideas)
Drive the overall business agenda in the country and bring alignment across the business and functions by working with the client segment and product heads to maximise and protect franchise value and resolve issues.

Enable implementation of business strategy including appropriateness and suitability – at the country level.
Act as an executive sponsor to develop key client relationships, including driving business with sovereign relationships and network clients into and out of the country.
Champion and support network and cross-border business initiatives aimed at maximising total Group franchise value, maintaining neutrality as to where transactions are booked. Enable the country financial performance through the following activities:
- Effective management of the country balance sheet, including liquidity management and efficient use of capital, to support the execution of the country and business plans.
- Ensure alignment of business budgets and targets with balance sheet considerations, supporting infrastructure (people, systems and property) and country plan.
- Ensure adherence to Group guidelines in respect of remittance of profits and adequacy of capital.
- Facilitate collaboration amongst CIB.
- Identify and develop white spaces within the country.
- Challenge business performance and aspiration relative to local competition.
- Oversight of prudent cost management.
- Recommend and enable appropriate acquisitions or disposals of businesses and/or subsidiaries.
Leverage the opportunity provided by Sustainability and Community Engagement to enhance the Group’s internal and external reputation and indirectly influence the bottom line.
Responsible for appropriate classification of clients to either Regulatory or Group appropriateness standards and sale of products accordingly.
Responsible for complaints handling in accordance with Group standards.
Responsible for distribution of marketing materials and communications to clients.
Ensure Loan Impairment is managed within expected levels within CIB.

Processes

Oversight of Coverage owned processes in the country as defined by the Group’s process universe, and any locally required processes or deviations.
Accountable to risk control owners and/or Group policy owners for management of risk arising in these processes including implementation of policies and procedures.
Responsible for management of risk arising in from all CIB Coverage processes. Participate in relevant risk committees including Non-Financial Risk Committee (NFRC) to oversee the implementation of relevant CIB Coverage processes within the country and escalations as necessary to ensure appropriate risk management within the Country or Group as appropriate.
Responsible for the integrity of client data within the country as it relates to CIB Coverage processes.
Ensure delivery of Business strategy in a safe and well-controlled manner and on an end-to-end basis – incorporating infrastructure requirements and ensuring that they are fit-for-growth.

People & Talent

Champion and act as a role model of the Group’s values and culture in the country. Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from the team and work in collaboration with risk and control partners.
Appoint and perform the responsibilities of a manager of direct reports including set and monitor job descriptions and objectives, determine the performance ratings and bonus for all direct reports after collecting input from their matrix managers, as appropriate.
Jointly approve, with relevant segment or function, the appointment and removal of all indirect reports. Provide oversight, guidance and input into the performance ratings and bonus of all indirect reports.
Ensure that holders of all critical and regulated functions are suitably skilled and qualified for their roles, and that they have effective supervision in place to mitigate any risks.
Ensure an integrated and collaborative approach to people and talent management across the business and functions that facilitates cross functional development as appropriate.
Ensure that there is a high-quality succession pipeline for all direct and matrix reports and their one downs.
Ensuring adequate staffing to meet the business objectives, strong talent identification, performance management, fit & proper assessments, succession planning, training and development activities.

Supervising CIB coverage staff in the country to Country/Group conduct standards and provide leadership direction and guidance to the country management team.
Ensuring mandatory training / e-Learnings have been completed by staff
Enabling and maintaining a diverse and engaged workforce in the country across CIB to drive the ‘One Team’ spirit.
Providing staff with clear and balanced performance metrics and objectives.
Demonstrating effective leadership to the business (with direct reports)
Communicating the vision and building commitment and energy to focus on key priorities.
Leading by example and building the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
Building and maintaining an effective management team capable of delivering the CIB strategy.
Reviewing structure/capacity plans based on the nature, scale, or complexity of the CIB business. Manage resource gaps appropriately.
Encouraging an open and transparent environment by supporting the Speaking Up Policy.

Risk Management

Prudential Standard – Recovery and Resolution Planning

Prudential standards are defined as local regulatory requirements pertaining to Recovery and Resolution Planning.
As a Risk Owner for the local Recovery and Resolution Planning regulatory requirements, the role is responsible to ensure that the local branch or subsidiary have an adequate recovery plan and accurate resolution information is provided as required to regulators to allow the assessment of the preferred resolution strategy.

Specific to the operational risk sub-types, execute second line Risk Ownership responsibilities as outlined under the Enterprise Risk Management Framework (“ERMF”) and associated policies and procedures. Including, but not limited to the following:
- Ensure that required control standards are being met, by continuous monitoring of risk and control indicators.
- Highlight and escalate (as required) where control standards are not being met, including highlighting control design deficiencies or gaps to Group Risk Owners.
- Challenge and approve (where appropriate) first line risk identification, residual risk assessments and mitigation plan, taking into account changes to the internal and / or external environment.
- Review, challenge and support Risk Acceptance Requests request made by relevant Country Process Owner(s) for submission to the authorized risk acceptance authority.
- Monitor ‘live’ risks, and jointly with first line owners, ensure that appropriate management action is being taken to mitigate their impact.

Skills and Experience

Account Management
Business Acumen
Client Experiences, Behaviours, and Preferences
Industry Knowledge
Risk Management (Financial & Non Financial) (Expert on Credit Risk)
Regulatory Environment – Financial Services

Qualifications

Degree educated in business management, banking, or finance.
A seasoned banker who comprehends the unique challenges and needs of a country experiencing financial default.
Demonstrated CIB Banking & Coverage sales experience, for both Corporates and Financial Institutions, in the international/regional environment with experience across multiple markets, preferably with an excellent understanding of the competitive landscape in the cluster.
Strong knowledge of legal, economic, and regulatory environment in the cluster well as other key trading corridors.
In depth-knowledge of a wide range of financial products and services as well as complex financial deals, ensuring comprehensive and strategic solutions for clients.
Strong leadership qualities, able to articulate and communicate the growing ambition, and goals for the business both internally and externally.
Strong ability/have relevant experience in managing leadership in multiple countries.
Strong communication and influencing skills, with a proven track record to work in a collaborative cross-border team environment with multicultural stakeholders.
Multi-cultural awareness and sensitivity to translate strategy into effective local operations.
Proven track record in people management.
Strong analytical and problem-solving skills.