Job Details

Job Summary

Implement Commercial and Institution Banking (CIB) Strategy in the country and co-ordinate execution of the business plan, specifically,

• Ensure alignment of resources managed within the country and global business plan
• Co-ordinate business activities to collectively meet performance targets
• For clarity, all other matters should follow the primary reporting lines

Key Responsibilities

Strategy

• Actively participate in the Cluster CIB Banking & Coverage / Markets Forum to help determine business strategy which aims to maximise shareholder value, identifies and creates areas of competitive advantage and aligns to the overall strategic direction of the wider business.
• Responsible for: (i) managing the implementation of country CIB client segment strategies and ensuring alignment with Group; (ii) marketing and positioning strategies as a framework within which the client segments and product groups operate; and (iii) ensuring the CIB marketing strategy supports this. Such strategies must be aligned to the overall strategic direction of CIB and the Group, as well as the Group Code of Conduct.
• Collaborate with the respective country’s senior stakeholders as needed for implementing business strategies in the country.
• Through assignment to direct reports and working with matrix reports, ensure that the CIB Coverage strategy is implemented and managed in the country.

Business

• Oversee the delivery of CIB business performance and cost targets in the country, in line with the Group’s performance management framework and through appropriate resource allocation, development and implementation of business strategy, and resolution of material issues and risks.
• Responsible for the proper management of client relationships, client service and and ensuring the fair treatment of CIB clients in the country.
• Drive opportunities across business lines.
• Consulted on group strategies that need to be executed in country.
• Aggregate information, share status, and give updates.
• Promote ways of working and collaboration within the country (including cross-pollination of ideas)
• Drive the overall business agenda in the country and bring alignment across the business and functions by working with the client segment and product heads to maximise and protect franchise value and resolve issues.

• Enable implementation of business strategy including appropriateness and suitability – at the country level.
• Act as an executive sponsor to develop key client relationships, including driving business with sovereign relationships and network clients into and out of the country.
• Champion and support network and cross-border business initiatives aimed at maximising total Group franchise value, maintaining neutrality as to where transactions are booked. Enable the country financial performance through the following activities:
  • Effective management of the country balance sheet, including liquidity management and efficient use of capital, to support the execution of the country and business plans.
  • Ensure alignment of business budgets and targets with balance sheet considerations, supporting infrastructure (people, systems and property) and country plan.
  • Ensure adherence to Group guidelines in respect of remittance of profits and adequacy of capital.
  • Facilitate collaboration amongst CIB.
  • Identify and develop white spaces within the country.
  • Challenge business performance and aspiration relative to local competition.
  • Oversight of prudent cost management.
  • Recommend and enable appropriate acquisitions or disposals of businesses and/or subsidiaries.
• Leverage the opportunity provided by Sustainability and Community Engagement to enhance the Group’s internal and external reputation and indirectly influence the bottom line.
• Responsible for appropriate classification of clients to either Regulatory or Group appropriateness standards and sale of products accordingly.
• Responsible for complaints handling in accordance with Group standards.
• Responsible for distribution of marketing materials and communications to clients.
• Ensure Loan Impairment is managed within expected levels within CIB.

Processes

• Oversight of Coverage owned processes in the country as defined by the Group’s process universe, and any locally required processes or deviations.
• Accountable to risk control owners and/or Group policy owners for management of risk arising in these processes including implementation of policies and procedures.
• Responsible for management of risk arising in from all CIB Coverage processes. Participate in relevant risk committees including Non-Financial Risk Committee (NFRC) to oversee the implementation of relevant CIB Coverage processes within the country and escalations as necessary to ensure appropriate risk management within the Country or Group as appropriate.
• Responsible for the integrity of client data within the country as it relates to CIB Coverage processes.
• Ensure delivery of Business strategy in a safe and well-controlled manner and on an end-to-end basis – incorporating infrastructure requirements and ensuring that they are fit-for-growth.

People & Talent

• Champion and act as a role model of the Group’s values and culture in the country. Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from the team and work in collaboration with risk and control partners.
• Appoint and perform the responsibilities of a manager of direct reports including set and monitor job descriptions and objectives, determine the performance ratings and bonus for all direct reports after collecting input from their matrix managers, as appropriate.
• Jointly approve, with relevant segment or function, the appointment and removal of all indirect reports. Provide oversight, guidance and input into the performance ratings and bonus of all indirect reports.
• Ensure that holders of all critical and regulated functions are suitably skilled and qualified for their roles, and that they have effective supervision in place to mitigate any risks.
• Ensure an integrated and collaborative approach to people and talent management across the business and functions that facilitates cross functional development as appropriate.
• Ensure that there is a high-quality succession pipeline for all direct and matrix reports and their one downs.
• Ensuring adequate staffing to meet the business objectives, strong talent identification, performance management, fit & proper assessments, succession planning, training and development activities.

• Supervising CIB coverage staff in the country to Country/Group conduct standards and provide leadership direction and guidance to the country management team.
• Ensuring mandatory training / e-Learnings have been completed by staff
• Enabling and maintaining a diverse and engaged workforce in the country across CIB to drive the ‘One Team’ spirit.
• Providing staff with clear and balanced performance metrics and objectives.
• Demonstrating effective leadership to the business (with direct reports)
• Communicating the vision and building commitment and energy to focus on key priorities.
• Leading by example and building the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
• Building and maintaining an effective management team capable of delivering the CIB strategy.
• Reviewing structure/capacity plans based on the nature, scale, or complexity of the CIB business. Manage resource gaps appropriately.
• Encouraging an open and transparent environment by supporting the Speaking Up Policy.

Risk Management

Prudential Standard – Recovery and Resolution Planning

• Prudential standards are defined as local regulatory requirements pertaining to Recovery and Resolution Planning.
• As a Risk Owner for the local Recovery and Resolution Planning regulatory requirements, the role is responsible to ensure that the local branch or subsidiary have an adequate recovery plan and accurate resolution information is provided as required to regulators to allow the assessment of the preferred resolution strategy.

• Specific to the operational risk sub-types, execute second line Risk Ownership responsibilities as outlined under the Enterprise Risk Management Framework (“ERMF”) and associated policies and procedures. Including, but not limited to the following:
  • Ensure that required control standards are being met, by continuous monitoring of risk and control indicators.
  • Highlight and escalate (as required) where control standards are not being met, including highlighting control design deficiencies or gaps to Group Risk Owners.
  • Challenge and approve (where appropriate) first line risk identification, residual risk assessments and mitigation plan, taking into account changes to the internal and / or external environment.
  • Review, challenge and support Risk Acceptance Requests request made by relevant Country Process Owner(s) for submission to the authorized risk acceptance authority.
  • Monitor ‘live’ risks, and jointly with first line owners, ensure that appropriate management action is being taken to mitigate their impact.

Operational Continuity in Resolution (“OCIR”) Regulation

• OCIR ensures that in a Resolution Scenario, Standard Chartered can run on in an orderly fashion, without negatively impacting the financial system or the wider economy of the countries we operate in. The jobholder is responsible for maintaining and monitoring compliance with the Operational Continuity in Resolution regulations in their respective local branch or subsidiary.
• Ensure that the CIB business in the country is carried out within the Group’s risk appetite framework and that risks are appropriately managed in conjunction with the direct reports, CEOs and other stakeholders.
• Responsible for first line management of financial crime, specifically for customer due diligence of clients in the country.
• Responsible for identification and management of Conflicts of Interest within CIB through the team.
• Ensure compliance with internal and external requirements.
• Ensure risks relating to CIB are subject to direct remedial action and/or escalated where appropriate to relevant risk committees.

• Ensure risks relating to CIB are subject to direct remedial action and/or escalated where appropriate to relevant risk committees.
• Ensure any audit and compliance issues relating to the business are resolved in a timely manner.
• Responsible for business continuity management of CIB in the country.
• Responsible for delivering the Country Conduct Plans.

Governance

• Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
• Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.
• Take personal responsibility for understanding the risk and compliance requirements of the role.  Understand and comply with, in letter and spirit, all applicable laws and regulations, including those governing securities activities, anti-bribery and corruption, anti-money laundering, terrorist financing and sanctions; the Group’s policies and procedures; and the Group Code of Conduct.
• Understand, and balance, the Group’s objectives and the expectations of both the home and host regulators, when overseeing the Group’s operations in the country and when engaging with regulators.

• Implement and maintain an effective country organisation structure, management team, risk management framework, systems and infrastructure to monitor, direct and control the working of the business and all functions, entities and operations in the country. This includes ensuring the effective execution of the Group’s governance structure; committees (e.g., Country Management Committee; Country Risk Committee / Executive Risk Committee; Country Asset & Liability Committee (ALCO)); and policies and procedures.
• Oversee all material investments and capital/project expenditure in the country.
• Ensure that the business and all functions prepare, test, and regularly update Business Continuity Plans and when necessary, invoke the Country Crisis Management Plan and/or Business Continuity Plans.
• Perform the responsibilities assigned to a Country CEO under relevant Group and country policies and procedures.
• As a last resort, where escalation has failed to mitigate a situation whereby the business is continuing to run with material risks, instruct the suspension of business activities.
• Execute director responsibilities to entities were appointed as a director, to ensure effective oversight and governance in line with local laws and the Group’s polices and risk frameworks.
• Additionally, for group entities operating in the country: Ensure effective Corporate Governance through the Board and/or the committees of such entities following subsidiary governance standards.
• Accountable for all escalation from the Country to Country MT, Group governance committees or risk control owners.
• Accountable for the governance of CIB processes allocated within the Group’s process universe in the country.
• Accountable for escalation of matters to regional risk/ governance committees and/or to other stakeholders in the senior management, risk or control functions as appropriate.
• Accountable for audit and peer reviews in the country and responsible for audit readiness and preparation.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Additionally, for subsidiaries:
  • Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)
  • Serve as a Non-Executive Chairman to the boards providing board and corporate governance leadership.

Accountability

• Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies.
• Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities.
• Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank.
• Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections.
• Cooperate with any investigations or reviews on regulatory failure such as accountability review.

• Properly perform the duties on management and ensure the effectiveness of internal control.
• Be responsible for regulatory failure or risks arising from or in connection of the event over which the employee has the duties of management and/or leadership.
• Be responsible for significant losses due to failure of effectiveness of internal control.
• Properly perform the duties on supervisory, audit and risk control, including but not limited to:
  • Contribute to the formulation or amendment of audit, risk control and accountability policies.
  • Participate in the internal investigations or reviews on regulatory failure such as accountability review.
• Be responsible for regulatory failure or risks arising from or in connection of failure to perform the duties on supervisory, audit and risk control.

Key stakeholders

• Group MT, CIBMT, B&C MT, Group Business / Functional Management Teams, Government Officials, Regulators, Community Leaders, Industry Bodies, Political Leaders and Business Leaders.
• Additionally, for subsidiaries establish and maintain a relationship with non-Executive Directors of such entities if so present.

Other Responsibilities

• Embed Here for Good and Group’s brand and values in country.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Skills and Experience

• Account Management
• Business Acumen
• Client Experiences, Behaviours, and Preferences
• Industry Knowledge
• Risk Management (Financial & Non Financial) (Expert on Credit Risk)
• Regulatory Environment – Financial Services

Qualifications

• Degree educated in business management, banking, or finance.
• A seasoned banker who comprehends the unique challenges and needs of a country experiencing financial default.
• Demonstrated CIB Banking & Coverage sales experience, for both Corporates and Financial Institutions, in the international/regional environment with experience across multiple markets, preferably with an excellent understanding of the competitive landscape in the cluster.
• Strong knowledge of legal, economic, and regulatory environment in the cluster well as other key trading corridors.
• In depth-knowledge of a wide range of financial products and services as well as complex financial deals, ensuring comprehensive and strategic solutions for clients.
• Strong leadership qualities, able to articulate and communicate the growing ambition, and goals for the business both internally and externally.
• Strong ability/have relevant experience in managing leadership in multiple countries.
• Strong communication and influencing skills, with a proven track record to work in a collaborative cross-border team environment with multicultural stakeholders.
• Multi-cultural awareness and sensitivity to translate strategy into effective local operations.
• Proven track record in people management.
• Strong analytical and problem-solving skills.

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.