Job Details

Externally: Government authorities, clients, competitors, third party agencies

This position will work closely with other senior executives and business unit leaders to originate, identify and progress long-term business opportunities.  Close cooperation will be needed with the Regional and Global Bid Support Teams to work on specific bid proposals.

The incumbent will be responsible for developing an extensive network of business and political relationships for GardaWorld.

Key Responsibilities:

• Develop and grow new and existing commercial relationships to identify business opportunities.
• Plan and coordinate the implementation of the revenue growth strategy and the penetration of new markets in addition to markets we currently operate in.
• Responsible for decision making, day to day management and strategic direction of the sales growth and customer relationship management of the organization.
• Participate in the business planning process, review, recommend, manage budgetary approval, implementation and cost control for achievement of business goals.
• Manage the company’s interactions with current and future customers to organize and synchronize sales, marketing, customer service, technical and operational support as well as maintain continuous updates with clients, to ensure client satisfaction is always unparalleled.
• To actively manage key strategic relationships with existing and prospective clients and government agencies/departments.
• Lead the business development cycle through active research, market scanning and dissemination of new bid opportunities through online and offline resources.
• Continuously develop, progress and grow sales opportunity pipeline with profitable and achievable business targets.
• Proactively ensure a steady market share as the company retains market competitiveness by building a high-performing business development team that delivers results.
• Further GardaWorld brand awareness through maintaining a positive image in marketing activities.
• Identify and interpret market trends in order to lead the development and implementation of new business initiatives.
• Support the bid process by managing the external tender process including compliance with legal and internal requirements for client bids.
• Provide timely and accurate data on sales pipeline and client contract terms to inform decision making.
• Deliver Revenue Growth Management capability development closely aligned to the Africa sales strategy.

• Gravitas and proven strategic and analytical skills as well as outstanding influencing experience in creating relationships at senior levels with diverse customers across multiple geographies.
• Ability to think from planning to execution, commercial and brand management.
• Good understanding of business fundamentals and drivers of growth/value across a broad range of markets and business dimensions, advanced commercial finance skills.
• Proven understanding of revenue growth management combined with the ability to make complex business concepts/proposals to potential customers.
• Highly developed project management, business development and negotiation skills with experience from driving complex cross-functional projects involving multiple internal and external stakeholders.
• Advanced analysis of strategic choices, priorities and implications for the business as well as strong understanding of a broad set of business issues, market, trade and competitive environment.
• Ability to use appropriate tools and techniques to plan, secure resources for, manage, assist and ensure the progress and ultimate completion of designated projects.
• A leader able to motivate a team to work towards a common goal.
• Ability to drive cross-functional support and alignment, securing controlled information flow in the Sales strategies.
• Highly developed communication skills within a commercial business environment at a senior level – ability to convey complex information across a wide-ranging audience.
• Ability to naturally collaborate with colleagues and has a proven entrepreneurial ability to inspire behaviours across the whole organisation, building passion and commitment.
• Proactively builds and aligns stakeholders, capabilities, and resources.

• Master’s degree in marketing, Business Administration, Management, Commerce or related field
• A minimum of ten (10) years’ experience in revenue growth management, commercial planning, commercial execution, segmentation, and channel strategies five (5) of which should be in a senior leadership position.
• Accomplished in developing new complex/ customised services for the customer, with a record of consistent negotiation and delivery of significant new contract wins.
• Experience identifying and exploiting new business opportunities for new products, services, and markets, and with managing and developing current business networks.
• Intimate knowledge and understanding of the complexities and client challenges of doing business in Zambia.
• Evidence of a deep network of client relationships based in Zambia.