Job Details

About ENGIE Energy Access

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services, and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda, and Zambia), over 1.9 million customers and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.

www.engie-energyaccess.com

www.linkedin.com/company/engie-africa

Job Purpose/Mission

EEA Zambia is seeking a highly motivated, independent, creative, and experienced Head of Human Resources to drive the growth and development of the Zambia country team through innovative tactics and strategies. This person will report to the Country Director with a matrix reporting to the Global Head of HR and work closely with Heads of department to identify company talent, human resources and administrative needs and priorities, and execute on these.

Responsibilities

Delivering on strategy

• Responsible for delivering a people driven service, aligning both people management and company needs to help drive our vision, mission, and values according to EEA policies and practices.
• Ensure alignment between business operations and the HR practices and objectives as defined by the respective Centers of Excellence (CoEs) as well as Country HR plans.
• Provide training, coaching, and advice to business leaders and senior executives on how the workforce supports the business strategy.
• Lead and manage recruitment plan for all in-country recruitment needs by continuing to hire exceptional and diverse talent, with efficiency, high quality, and a positive candidate experience.
• Manage performance of the in-country HR Team and HR budget.

Culture and Team Engagement

• Coach employees and managers as they navigate employee relations processes and provide guidance, coaching, and/or training through the employee lifecycle.
• Provide feedback on HR services and issues to Country management teams and CoE’s.
• Lead and manage country specific IR/ER issues in collaboration with the Culture and Change.
• Act as the primary point person for employee relations ensuring compliance with all local labor laws and policies.
• Iterate and improve onboarding and offboarding experiences that set employees up for success as they join EEA Zambia.
• Manage engagement and team culture through annual engagement surveys and actioning the feedback provided.
• Promote a culture of continuous improvement and learning by supporting employees through performance management cycles and reviews.

Policy and process compliance

• Create a consistent employee experience by being available with a quick turnaround time to resolution.
• Ensure all hires and internal promotions/movements are managed according to the Compensation and Benefits processes and benchmarks.
• Ensure that our internal policies that support our people-forward approach are fully compliant with labor law in Zambia, while building systems and processes to make all our HR functions nimble and efficient.
• Ensure alignment with the Compensation and Benefits strategy, principles, guidelines and EVP as defined by the Compensation and Benefits.

HRIS Management

• Responsible for data integrity to enable data-driven insights relating to talent planning and development, and compensation and benefits initiatives.
• Manage employee contracts and stay abreast of industry trends, best practices, and Zambia labour laws.
• Manage employee data in accordance with the policies and processes at ENGIE Energy Access.
• Management of the in-country payroll and benefits.
• Continuously create a strong alumni community of former EEA employees for future sourcing requirements.
• Support in implementing the EEA job grading framework and the accompanying salary

structures as defined by the respective CoEs.

Office Administration

• Manage the EEA Zambia administration team to ensure an efficient working environment for EEA Zambia staff.
• Support the team with all logistical needs as may be required.
• Support with the follow-up claims and reimbursement in regard to company assets.

At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help EEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports.

We believe that great managers:

• Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results.
• Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.
• Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.
• Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.
• Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging.

Experience And Skills

Experience:

• 8-10 years minimum work experience implementing and leading Talent or Human Resources teams preferably with an international company with diverse teams.
• In depth understanding of Zambia employment law
• Ability to manage an HR team at EEA Zambia and to work closely with department leads on a global, multi-cultural team to define Talent needs.
• Outstanding written and verbal communications skills.
• Outstanding planning and implementation skills.
• Entrepreneurial spirit and collaborative nature.
• Solution-oriented, critical thinker.
• Proven organizational skills to succeed in a fast-paced environment.
• Tenacious and resilient.
• Ability to work in an environment with high levels of ambiguity.
• Demonstrates exceptional levels of integrity.

Qualifications:

• Bachelor’s Degree in HR or equivalent

Technology:

• Proficiency in Microsoft office products, especially Word and Excel
• Proficiency in HR systems and databases

Language(s)

• English

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!