Job Purpose:
To grow and manage the Mining portfolio in the business unit with the objective of achieving the bank’s volume, growth and market share and profitability with minimal risk exposure.
Responsibilities
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Drive client acquisition and management of existing client relationships consistent with the Bank’s strategy in-order to achieve desired quality of business growth.
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Primary responsibility for the management of own portfolio of customers ensuring that they receive the appropriate level of service and advice to meet their specific needs
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Identify and drive conglomerates banking relationships
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Ensure client retention by providing a one-stop point of contact for all the client’s needs and requirements while providing world class customer service.
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Establish and develop various sales strategies to meet ever changing customer needs in liaison with the Product Development Team
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Maintain, acquire and reactivate customer relationships to improve deposit liability growth and mix.
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Ensure the creation of viable and profitable risk assets to increase business office profitability
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Drive and ensure the monitoring of customer’s tenured investment / facilities.
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Drive product offerings tailored to meet the needs of the clients, in the business unit while maintaining regular contacts.
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Initiate and carry out recovery action on non-performing credits facilities
Key Performance Indicators
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Achieve the approved PBT target for the Business Unit
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100 % attainment of annual targets (Deposits, Risk Assets, fees & commission, client conversions)
Job Requirements:
Education
Minimum education level: First degree
Experience
Minimum experience: 5 years relevant banking experience in mining business.
Key Competency Requirements
Knowledge
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Bank Policies, Procedures and Guidelines
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Value chain of mining business
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Legal/Regulatory framework
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Innovative, able to identify and adapt products and services to a range
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Exceptional relationship management skills required
Skill/Competencies
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Professional disposition
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Deep knowledge of the required bank products and markets.
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Good networking, communication and interpersonal skills
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Problem solving skills
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Result Orientation
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Reporting skills
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Attention to detail
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Analytical Thinking
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Workload Management
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Leadership & Team Management Skills