Job Details

Job Description

Twangale Resort & Spa, one of Zambia’s premier hospitality destinations, seeks an experienced General Manager to lead operations across our luxury hotel and event facilities in Lusaka. This full-time, on-site leadership role requires a strategic visionary with hands-on management expertise and deep hospitality operations knowledge.

Key Responsibilities
Operational Excellence
Manage all departments including Rooms Division, Food & Beverage, Events, Front Office, Housekeeping, Maintenance, and Security while ensuring consistent service delivery and guest satisfaction.

Strategic Leadership
Develop revenue enhancement strategies, identify growth opportunities, and represent Twangale in key business partnerships and community relations initiatives.

Financial Stewardship
Drive fiscal discipline through effective budgeting,
forecasting, cost control, and P&L oversight while aligning performance with strategic objectives.

Candidate Requirements

• Minimum 7 years senior hospitality management experience
  Bachelor’s degree in Hospitality Management or Business Administration
• Proven financial acumen and team leadership skills
• Experience managing accommodation and large-scale events
• Familiarity with digital hospitality systems preferred

Application Details
Location: Lusaka, Zambia
Type: Full-time, On-site
Contact: [email protected]
Subject: Application – General Manager