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Job Summary:
Zambezi Tours is seeking a dynamic and experienced Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will have a strong background in hospitality management and excellent leadership skills.
Key Responsibilities:
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Manage all aspects of hotel operations, including staff management, guest services, and financial performance.
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Ensure compliance with health and safety regulations and quality standards.
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Develop and implement marketing strategies to maximize occupancy.
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Handle guest complaints and feedback to ensure a high level of customer satisfaction.
Qualifications:
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Bachelor’s degree in Hospitality Management or related field.
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5+ years of experience in hotel management.
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Strong leadership and interpersonal skills.
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Proficiency in hotel management software.