Job Details

Job Description

Job Summary:
Zambezi Tours is seeking a dynamic and experienced Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will have a strong background in hospitality management and excellent leadership skills.

Key Responsibilities:

• Manage all aspects of hotel operations, including staff management, guest services, and financial performance.
• Ensure compliance with health and safety regulations and quality standards.
• Develop and implement marketing strategies to maximize occupancy.
• Handle guest complaints and feedback to ensure a high level of customer satisfaction.

Qualifications:

• Bachelor’s degree in Hospitality Management or related field.
• 5+ years of experience in hotel management.
• Strong leadership and interpersonal skills.
• Proficiency in hotel management software.