Job Details

Job Description

People who meet the following responsibilities and qualifications are eligible to apply

Brief introduction

Zambia-China Economic & Trade Cooperation Zone Development Limited (ZCCZ) is the 1st declared MFEZ in Zambia by the Zambian government. We are working to develop two Multi-Functional Economic Zones in both Chambishi and Lusaka through construction of infrastructure and attraction of Foreign Direct investment.

The successful candidate will be responsible for the following key Duties:

1. Welcome guests, verify reservations, and assign rooms.

2. Address guest complaints or issues promptly and professionally.

3. Maintain accurate records, reports, and documentation.

4. Data entry: Maintaining records, databases, and filing systems.

5. Perform tasks like room key management, mail handling, and lost and found management.

6. Customer service: Providing information, resolving issues, and addressing concerns.

7. Administrative tasks: Performing tasks such as photocopying, scanning, and other office duties.

Qualifications

Full grade 12 certificate, Diploma in Business Administration or any related. discipline. A Bachelor’s degree will be an added advantage.
2 years’ experience in hotel management.
Experience with office management software like MS Office (MS Excel and MS Word, specifically) and office equipment.
Excellent written and verbal communication skills.

Applications that meet the above should send their COVER LETTER, CV and QUALIFICATIONS as ONE DOCUMENT   to [email protected]

Closing date for applications will be 12th September 2025

Shortlisted candidates will be contacted.