Job Description
Description
We are currently seeking a Housekeeping Supervisor to join our team in the hospitality industry. As a Housekeeping Supervisor, you will be responsible for ensuring the cleanliness and maintenance of our facility, creating a welcoming and comfortable environment for our guests. You will oversee a team of housekeeping staff and work closely with other departments to maintain high standards of cleanliness and guest satisfaction.
Responsibilities
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Supervise and train a team of housekeeping staff to ensure efficient and effective cleaning and maintenance operations
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Assign daily tasks and responsibilities to housekeeping staff and ensure they are completed in a timely manner
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Inspect guest rooms, public areas, and staff areas to ensure cleanliness and adherence to company standards
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Maintain inventory of cleaning supplies and equipment, and coordinate with purchasing department for replenishment
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Develop and implement cleaning procedures and protocols to improve efficiency and quality of service
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Handle guest complaints or special requests regarding housekeeping services, and resolve any issues promptly
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Conduct regular performance evaluations of housekeeping staff and provide feedback and coaching as needed
Requirements
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Certificate or diploma in Housekeeping
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Proven experience as a housekeeping supervisor in the hospitality industry
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Excellent knowledge of cleaning procedures and practices
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Strong leadership and supervisory skills
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Ability to multitask and prioritize tasks effectively
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Exceptional attention to detail and commitment to maintaining high cleanliness standards
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Excellent communication and interpersonal skills, with the ability to effectively interact with guests and staff.