Job Details

Job Description

Job Vacancy: Housekeeping Supervisor

Company: Pivotal Solutions

Location: Lusaka, Zambia

Job Description:

Pivotal Solutions is seeking a detail-oriented and experienced Housekeeping Supervisor to oversee our housekeeping team in Lusaka. The Housekeeping Supervisor will be responsible for ensuring cleanliness, orderliness, and appearance of the hotel.

Key Responsibilities:

• Supervise and train housekeeping staff.
• Inspect rooms and public areas for cleanliness and maintenance.
• Develop and implement housekeeping schedules and standards.
• Manage inventory of cleaning supplies and equipment.
• Address and resolve guest complaints regarding housekeeping services.
• Ensure compliance with health and safety regulations.
• Prepare and present housekeeping reports.

Requirements:

• Proven experience as a Housekeeping Supervisor or in a similar role.
• Strong understanding of housekeeping principles and practices.
• Proficiency in housekeeping management software and tools.

Education:

• Diploma or degree in Hospitality Management or a related field.

Skills:

• Excellent leadership and team management skills.
• Strong communication and organizational abilities.
• Attention to detail and problem-solving skills.
• Ability to work under pressure and meet deadlines.

Experience:

• At least 3-5 years of experience in housekeeping supervision.