Job Details

Job Description

NetOne Zambia is a leading provider of innovative IT solutions, delivering transformative technology services throughout Zambia and the Southern African region. With over 17 years of industry experience, we serve both public and private sector clients by driving digital growth and operational excellence.

Job Summary

The Human Capital Assistant will play a key role in supporting the development and execution of strategic human capital initiatives that align with NetOne’s business objectives. This position focuses on areas such as talent acquisition, employee engagement, performance management, and organizational development to cultivate a high-performing and engaged workforce.

Key Responsibilities

• Contribute to the design and execution of human capital strategies that support organizational goals.
• Support end-to-end recruitment processes, onboarding, and talent retention initiatives.
• Coordinate performance management activities including KPIs, reviews, and feedback mechanisms.
• Assist in learning and development programs aimed at building employee skills and capacity.
• Participate in succession planning and workforce planning initiatives.
• Ensure HR practices are compliant with Zambian labor laws and internal policies.
• Facilitate employee engagement activities and support efforts to strengthen organizational culture.
• Maintain accurate HR records and employee data in both digital and physical formats.
• Prepare employment contracts and support contract discussions and renewals.
• Lead probation reviews and facilitate related documentation and follow-ups.

Requirements

• Diploma in Human Resources, Business Administration, or related field
• Minimum of 1–2 years’ experience in HR or office administration
• Basic knowledge of Zambian labor laws
• Good communication and organization skills

Added Advantage

• Member of the Zambia Institute of Human Resource Management (ZIHRM)
• Exposure to HR planning or talent development