Job Details

Job Description

Position Overview

The HR Assistant will support the Human Resources department in all HR-related administrative, recruitment, compliance, and employee welfare tasks. This role requires strong organizational skills, attention to detail, and the ability to handle sensitive information with confidentiality. As Bienvenue Private Security operates in a high-discipline environment, the HR Assistant must be proactive, professional, and aligned with the company’s security service standards.

Key Responsibilities

1. Recruitment & Onboarding

Assist in advertising vacancies for security officers, supervisors, and support staff.
Screen applications, schedule interviews, and conduct preliminary candidate assessments.
Coordinate medical fitness checks, background verifications, and reference checks.
Prepare employment contracts and onboarding documentation.
Ensure all new hires are inducted into company policies, procedures, and security protocols.

2. Employee Records & Documentation

Maintain accurate, up-to-date employee files (digital and physical).
Track contracts, ID expiries, training certificates, and license renewals.
Ensure all HR paperwork complies with labour laws and company policies.
3. Attendance, Leave & Payroll Support

Monitor staff attendance, leave applications, and overtime records.
Submit attendance reports to payroll on time.
Address payroll-related queries and ensure corrections are processed.

4. Employee Relations & Welfare

Support in handling staff grievances and disciplinary matters in line with company procedures.
Assist in organizing staff welfare programs, team-building activities, and training sessions.
Act as the first point of contact for HR-related queries from employees.

5. Compliance & Reporting

Assist in ensuring compliance with Zambian labour laws, security industry regulations, and company standards.
Prepare HR reports for management (e.g., headcount, turnover, recruitment progress).
Maintain confidentiality of all HR data and employee information.
Qualifications & Skills

Diploma or Degree in Human Resource Management, Business Administration, or related field.
At least 1–2 years of HR or administrative experience (security industry experience is an added advantage).
Strong organizational and record-keeping skills.
Good interpersonal and communication skills.
Proficient in MS Office (Word, Excel, PowerPoint).
Ability to work under pressure and meet deadlines.
High level of integrity and confidentiality.
Personal Attributes

Professional, approachable, and supportive personality.
Strong attention to detail and accuracy.
Ability to work independently and as part of a team.
Committed to discipline and operational efficiency in a security services environment.
Salary & Benefits

Competitive salary based on experience.
Professional growth opportunities.
Staff welfare benefits as per company policy.