Job Details

Job Description

In line with our corporate priorities aimed at ensuring optimization of revenue collection and increased tax compliance on one hand and the need to effectively manage the numerous chal-lenges and opportunities in the fast-changing business environment on the other, we are seek-ing highly motivated, result-oriented, well-qualified and experienced professionals to fill the following vacant positions:

HUMAN RESOURCE OFFICER-EMPLOYEE WELLNESS, SALARY GRADE ZRA05 (1 POSITION),

HUMAN RESOURCE FUNCTION

A. PURPOSE

Reporting to the Human Resource Manager – Employee Relations and Psycho-Social Counselling, the jobholder will be responsible for employee wellness and support staff welfare in the Authority.

B. MAIN DUTIES/ACCOUNTABILITIES

1. Supporting well-being and quality of life of ZRA staff;
2. Planning, scheduling and coordinating wellness activities throughout the Authority;
3. Promoting a culture of total wellness and health in the Authority;
4. Developing and implementing employee wellness programs and initiatives;
5. Providing counselling and support services to employees;
6. Promoting and fostering a positive and inclusive work environment;
7. Improving employee engagement, productivity, and job satisfaction;
8. Implementing strategies to reduce stress, absenteeism, and turnover;
9. Enhancing overall employee experience and organizational performance through structured interventions;
10. Implementing mental health and stress management mechanisms;
11. Promoting physical health and fitness and employees in order to improve productivity;
12. Supporting the promotion of work-life balance programmes in collaboration;
13. Strengthening implementation of employee engagement and retention programmes;
14. Providing counselling and support services to staff;
15. Developing and implement health education and promotion;
16. Supporting organisational culture and environment development; and
17. Coordinating the work of the Employee Wellness Champions (EWC) from all stations in order to ensure that employees in stations participate in employee wellness programmes.

C. MINIMUM REQUIREMENTS

1. Must possess a Grade Twelve School Certificate/General Certificate of Education or Equivalent with five (5) Credits or better including mathematics and English;

2. Degree in Human Resource, Industrial or Social Psychology or relevant related qualification;
3. Minimum of three (3) years’ relevant post qualifying work experience administering
wellness initiatives to promote employee well-being and retention; and
4. Must have a valid Associate membership and 2025 practicing licence of the Zambia Institute of Human Resource (ZIHRM), Psychology Association Zambia or relevant profession.

D. OTHER SKILLS AND ATTRIBUTES

1. High level of integrity
2. Good interpersonal and negotiation skills
3. Good understanding of Labour laws
4. Accommodating personality
5. Self-disciplined and driven
6. Principled with excellent counselling skills
7. Strong incorruptible character

Only relevant copies of your professional qualifications should be attached to the application and consolidated in a single file. Applications should reach the undersigned not later than Monday, 17th June, 2025 using the following email addresses, [email protected]

The Authority is an equal employer and candidates are expected to demonstrate Integrity when participating in the recruitment process. Applications should be addressed to the undersigned and candidates should not apply for more than two (2) positions.

The Director Human Resource
Zambia Revenue Authority
P. O. BOX 35710
LUSAKA